Patient Relations Assistant/UKHC

Patient Relations Assistant/UKHC

Job Title - Patient Relations Assistant/UKHC

Working Title - PRA - Imaging Services

Department Name - Imaging Services

Work Location - Lexington, KY

Grade Level - 06

Salary Range - $16.20-24.82/hour

Type of Position - Staff

Position Time Status - Full-Time

Required Education - HS

Required Related Experience - 3.5 yrs

Required License/Registration/Certification - None

Physical Requirements - Requires handling of light-weight objects up to 10 pounds, or some standing or walking.

Shift - Shift varies Day, Evening, Night, Weekend, Holiday.

Job Summary - The Patient Relations Assistant will be responsible for scheduling of Diagnostic Radiology exams, pre-certifications, and confirming all necessary information needed to properly perform and identify billing information needed to maintain compliance with institutional, state and federal practices. This position will provide a professional point of contact, and serve as a liaison to Radiology and all referring offices.

Skills / Knowledge / Abilities - Organization, coordination, fast pace environment, assertiveness, clinical knowledge, computer skills, office and clerical, strong customer service skills, and registration knowledge.

Does this position have supervisory responsibilities? - No

Preferred Education/Experience - Four or more years of related experience doing registration in a medical office preferred.

Our University Community - We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.