Associate Director - Clinical Operations - Workforce

Job Family: Strategy & Transformation Consulting Travel Required: Up to 75%+ Clearance Required: None What You Will Do: The ideal candidate brings deep healthcare industry expertise and a strong record of designing and delivering innovative clinical and operational performance solutions for hospitals and health systems. In this role, you will lead the design, development, and implementation of integrated optimization initiatives focused on clinical effectiveness, system operations, workforce performance, and capacity management. As an Associate Director, you will collaborate across Guidehouse specialty areas and work closely with clients to deliver measurable outcomes and sustainable value. Areas of focus may include performance improvement, workforce productivity, clinical operations, shared clinical services, and revenue management. You will also contribute to business development and client relationship management efforts for Guidehouse Healthcare clients pursuing optimization initiatives. This role is instrumental in advancing the firm’s performance improvement offerings and shaping leading-edge consulting solutions within the healthcare practice. Key areas of responsibility include the following: Provide healthcare industry expertise and management consulting support across client engagements within the Healthcare Practice. Develop practice-wide methodologies that can be applied across account strategies and client plans. Build and maintain strong account relationships with key client decision-makers. Identify emerging industry issues and help develop the practice’s strategic response. Support the development of strategic alliances and relationships across targeted healthcare markets. Provide delivery assurance and execution support for engagements with priority clients. Mentor and develop Guidehouse team members while supporting client delivery across engagements. Demonstrate visible leadership within client accounts and across the broader practice. Lead consulting engagements by shaping statements of work, developing project plans, writing proposals, presenting to client executives, and facilitating decisions with key stakeholders and influencers. What You Will Need: Bachelor’s degree required. 7–10+ years of project or program management leadership experience delivering complex initiatives for healthcare providers, including at least 5 years working with large, complex health systems. Ability to define, track, and manage performance metrics across both clinical and non-clinical operations. Ability to clearly communicate financial and operational results across multiple projects and stakeholders. Strong proficiency in Microsoft Excel, Word, and PowerPoint. Health system leadership experience in one or more of the following areas: Emergency Department, Perioperative Services, or Nursing Operations. Familiarity with technology-enabled solutions and IT tools that improve efficiency, quality, and patient throughput. Ability to adapt to changing business conditions and lead others in understanding and aligning to evolving strategies, goals, and plans. Experience leading complex, multi-workstream projects. Ability and willingness to travel up to 75%. What Would Be Nice To Have: Exceptional verbal and written communication skills, with recognition as an industry thought leader through publications, white papers, or speaking engagements. Strong interpersonal and communication skills, with the ability to build relationships and facilitate information-sharing across all levels of Guidehouse and client organizations, including executives, physicians, and clinical and administrative staff. Experience with Microsoft Project is preferred. The annual salary range for this position is $135,000.00-$225,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or View email address on click.appcast.io. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact View email address on click.appcast.io. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee. Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com