Commercial Operations & Logistics Manage (Medical Devices)

Job Description

Job Description

Commercial Operations & Logistics Manager (Medical Devices / Aesthetic Technology)

Build the Operational Backbone of a Fast-Growing Medical Aesthetics Company

Location: Irvine, CA
Company: Boston Aesthetics
Employment Type: Full-Time
Salary Range: $75,000 - $105,000 

Help Build Something From the Ground Up

Boston Aesthetics is not looking for someone to simply manage orders and shipments.

We are looking for someone who wants to help build the operational foundation of a rapidly growing medical aesthetics company that is bringing innovative technology to physicians, medical spas, and aesthetic practices throughout the United States.

This is a highly visible role that sits at the center of our business. You will work directly with our CEO, COO, Sales Leadership, Marketing Team, and International Operations Team to ensure products, demo devices, trade show materials, and customer orders move seamlessly from our overseas manufacturing partners to customers across the United States.

If you enjoy creating order from complexity, building systems that scale, solving problems before they become issues, and being a key contributor to a growing company, this role was created for you.

What You'll Be Responsible For

Warehouse & Inventory Operations

• Manage daily operations of our Irvine warehouse and inventory.
• Receive, inspect, document, and organize incoming shipments from overseas manufacturers.
• Maintain accurate inventory levels of devices, accessories, consumables, and marketing materials.
• Implement and maintain inventory tracking systems and reporting.
• Conduct inventory audits and reconcile discrepancies.
• Manage field inventory and device allocations.

Demo Device & Capital Equipment Management

• Track and coordinate demo devices utilized by the sales organization.
• Maintain visibility into device locations, condition, availability, and deployment schedules.
• Coordinate movement of demo equipment between customers, sales representatives, training events, and trade shows.
• Ensure proper documentation and accountability for company assets.

International Logistics & Import Operations

• Coordinate inbound shipments from international manufacturing partners.
• Monitor shipment timelines, customs clearance, freight movement, and delivery schedules.
• Serve as the primary U.S. contact for logistics coordination with overseas teams.
• Communicate proactively regarding shipment status, delays, and expected arrival dates.

Customer Order Fulfillment

• Process and coordinate customer orders from receipt through delivery.
• Ensure timely and accurate shipment of capital equipment and related materials.
• Partner with Sales Representatives to provide order status updates and delivery timelines.
• Coordinate installations, training schedules, and customer delivery requirements.

Trade Show & Event Logistics

• Coordinate shipment and return of equipment, displays, and marketing materials for conferences, trainings, and events nationwide.
• Ensure all materials arrive on time and are properly tracked.
• Support event preparation and post-event inventory reconciliation.

Sales Operations Support

• Serve as the operational partner to the commercial organization.
• Provide real-time updates on inventory, order status, shipment timelines, and product availability.
• Assist with CRM and order management system updates.
• Generate operational reports and dashboards supporting leadership decision-making.
• Help establish scalable operational processes as the company grows.

Process Development & Continuous Improvement

• Build SOPs, workflows, and systems that support long-term growth.
• Identify opportunities to improve efficiency, accuracy, and customer experience.
• Assist in creating operational KPIs and performance metrics.
• Participate in special projects supporting company expansion.

What Success Looks Like

Within your first year, you will have:

• Built reliable inventory and order tracking processes.
• Created visibility into all inbound and outbound shipments.
• Established accountability for demo and field inventory.
• Improved communication between operations and sales.
• Developed scalable workflows that support rapid company growth.
• Become a trusted operational partner to executive leadership.

What We're Looking For

Required Qualifications

• 2+ years of experience in logistics, operations, inventory management, supply chain, warehouse management, customer fulfillment, or commercial operations.
• Experience supporting medical devices, healthcare products, pharmaceutical products, or other regulated industries.
• Strong organizational and project management skills.
• Experience managing multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Excel and business systems.
• Exceptional communication and follow-through.

Preferred Qualifications

• Experience with medical devices, aesthetic devices, or healthcare equipment.
• Experience managing demo equipment or field inventory.
• Experience with international shipping and import logistics.
• Familiarity with CRM systems, ERP systems, or inventory management platforms.
• Startup or high-growth company experience.
• Trade show and event logistics experience.

Why Join Boston Aesthetics?

• Be part of building a company from the ground up.
• Work directly with executive leadership and influence company growth.
• Make a visible impact every day.
• Join an entrepreneurial and collaborative culture.
• Opportunity for professional growth as the company expands.
• Help bring innovative medical aesthetic technologies to physicians and patients across the country.

This Role Is Ideal For Someone Who...

✔ Loves creating systems and improving processes.

✔ Enjoys being the person others rely on to make things happen.

✔ Thrives in fast-paced, entrepreneurial environments.

✔ Wants more than a warehouse or logistics job and is looking to build a career in commercial operations leadership.

✔ Takes pride in ensuring customers, sales teams, and leadership have complete confidence that operations are running smoothly.

If you're excited about helping build the operational engine behind a growing medical aesthetics company, we'd love to hear from you.

Company Description

Boston Aesthetics is a rapidly growing medical aesthetics company dedicated to bringing innovative, physician-focused technologies to the U.S. market. We partner with leading aesthetic professionals to deliver advanced solutions that help practices grow while improving patient outcomes.

As an emerging company, we offer a unique opportunity to work directly with executive leadership, make a visible impact, and help build the foundation of a business poised for significant national growth. Our culture is built on ownership, accountability, collaboration, innovation, and a shared commitment to excellence.

At Boston Aesthetics, team members aren't just filling a role, they are helping shape the future of the company. If you're looking for an opportunity to grow your career, contribute meaningful ideas, and be part of something exciting from the ground up, we'd love to meet you.

Company Description

Boston Aesthetics is a rapidly growing medical aesthetics company dedicated to bringing innovative, physician-focused technologies to the U.S. market. We partner with leading aesthetic professionals to deliver advanced solutions that help practices grow while improving patient outcomes.\r\n\r\nAs an emerging company, we offer a unique opportunity to work directly with executive leadership, make a visible impact, and help build the foundation of a business poised for significant national growth. Our culture is built on ownership, accountability, collaboration, innovation, and a shared commitment to excellence.\r\n\r\nAt Boston Aesthetics, team members aren't just filling a role, they are helping shape the future of the company. If you're looking for an opportunity to grow your career, contribute meaningful ideas, and be part of something exciting from the ground up, we'd love to meet you.