Inside Sales Assistant - Japanese Bilingual

divh2Inside Sales Assistant - Japanese Bilingual/h2pLocation: El Monte, California/ppHours: M-F: 8AM 5PM; 1 hour lunch/ppSalary Range: $22.00 To $29.00 Hourly/ppBenefits: All paid Health, Dental, and Vision Insurance for employees and their dependents, Life Insurance and 401k Plan with company match./ppEssential Job Functions/pulliInputs, updates, and maintains sales orders, invoices, and bill-back data within the Company database/liliUpdates and maintains customer records in the Company database/liliEnters credit card and ACH transaction information in the portal site in a timely manner to ensure payment collection/liliMaintains high levels of customer satisfaction by providing excellent service and building rapport/liliAnswers customer questions about product features, product benefits, and procedures/liliUpdates and prepares all sales materials for the department/liliReports any inventory or service issues to appropriate account manager immediately/liliCollaborates with the sales staff to monitor active purchase orders and ensure that orders are completed on time/liliScribes department meetings and distributes meeting minutes to the team/liliCreates sales and marketing materials/liliAttends Company events and functions outside of normal working hours/liliPerforms other duties as assigned/liliObligation to answer to all management as requested/liliAssists as Will Call relief/liliCollect payment by cash, check, or credit card and generate receipts for will call customers/liliAssists as tertiary receptionist relief/li/ulpPhysical Requirements/pulliAbility to sit in an office for a majority of the day/liliAbility to type for extended periods throughout the day/liliAbility to reach, bend, kneel, and lift up to 20 pounds occasionally/liliWorking Conditions/li/ulpNoise Level: Normal to loud/ppIndoors/ppOther Requirements/pulliBusiness level English Read/write/speak/listen/liliBusiness level Japanese; Native level Japanese preferred Read/write/speak/listen/liliMaintains a positive attitude and willingness to learn/liliAbility to work independently and as a team/liliAbility to adapt to frequent changes in assignments and workload/liliPasses the Sake Adviser course within 1-2 years of employment/liliHigh School Diploma required. Bachelors Degree and above preferred/lili2+ years of relevant experience preferred/li/ulpKnowledge and Skills/pulliClerical/Administrative Support/liliBasic mathematical knowledge markups, discounts, combining/converting measurements, counting inventory, etc./liliProblem-solving skills/liliBasic Microsoft Office proficiency/liliCommunication and interpersonal skills/liliKnowledge of Japanese foods and sakes strongly preferred/li/ul/div