Property Administrator

Description

Job Overview:

The  Property Administrator serves as the point person for all facets of Architectural Modification Administration and Association Governing Document Enforcement, including community inspections and drives, homeowner correspondence, modification application processing and follow-through and facilitation of related duties and responsibilities.

Compensation: $24 - $27 an hour

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Job Responsibilities:

• Maintains a positive working relationship with the General Manger, who is responsible for the overall management functions of the association.
• Interacts and follows up with all Board and/or Committee members and homeowners regarding architectural and/or enforcement issues of the association.
• Interacts and follows up with architectural consultants regarding architectural issues of the association.
• Maintains accurate and complete records as required to properly and effectively implement the Architectural Program. This includes homeowner computer files, violation reports and correspondence, hearing correspondence, plan submittals (pending, approved and denied), homeowner correspondence, tract maps noting status of each lot, etc.
• Organizes and maintains all homeowner architectural and landscape plans in an orderly fashion.
• Schedules, attends and performs all follow-up to drive-throughs of the association.
• Prepares for, attends, and performs all follow-up to Architectural Committee (ARC) meetings and Enforcement meetings as designated by association requirements.
• Attends Board of Directors meetings if directed by Supervisor.
• Prepares and distributes monthly ARC agenda packets.
• Completes and maintains current reference notebooks containing all necessary information to properly and effectively support the Architectural Program for the association.
• Other assignments as deemed necessary by the Board of Directors or management.
• Utilizes technology as applicable to performs job functions and publish communications to the membership.
• Accept and review all architectural plan submittals.
• Meet with homeowners as required to review plans. 
• Assists in facility and/or front desk coverage as assigned.
• Assists with coordinating parking related violations with the security vendor

Skills & Qualifications:

• Proficient in speaking, reading and writing English as this position requires interfacing verbally with the public, tenants, peers and supervisors.
• Ability to prepare written reports and complete log sheets.
• Bilingual Spanish helpful.
• Excellent general math skills.
• Ability to determine next level involvement for problem resolution.
• Must demonstrate good judgment.
• Ability to think and work independently as well as part of a team.
• Must be able to work well under pressure and deadlines, as well as work independently and prioritize time effectively.

Education & Experience:

• Must possess a high school diploma or equivalent certification.
• Some college coursework preferred or equivalent work experience.
• Previous experience in property management and/or closely related field.
• Previous experience in customer service. 

Physical Requirements & Working Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in a variety of environmental conditions, with exposure to outdoor temperatures, weather variations, traffic and equipment noise, equipment vibrations, vehicle and/or chemical fumes, chemicals such as cleaning solvents and grease, machinery and their moving parts and dust.
• Work duties may require the ability to stand or walk on hard surfaces for frequent and prolonged periods of time.
• Hours over and above normal office hours will occur.
• Evenings, weekends, and some holidays may be required.
• Must be able to work some evenings to attend meetings.
• Consistent and regular attendance required.
• Occasional overtime may be required.
• Must have use of reliable transportation, as needed.
• Schedule is subject to change based on business needs.

Tools & Equipment Used:

• Valid California Driver’s License and the State mandated vehicle insurance.

What We Offer:

• Medical, dental, and vision plans (full time and those working 30+ hours)
• Part time 20+ hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel View email address on click.appcast.io.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at View email address on click.appcast.io; we will respond in accordance with Local Law 144, within 30 days.