Technical Program Manager, Enterprise Technology

Description About the Role Technical Program Managers at Salesforce are at the center of how we deliver world-class technology — owning large-scale, cross-functional programs from kickoff to completion. As a TPM supporting the Customer Success, Professional Services, and Global Public Sector portfolios, you'll partner closely with executives and key stakeholders to drive complex initiatives while shaping how AI-assisted workflows redefine modern program management. This role sits at the intersection of strategy and execution — and the impact is real. What You'll Be Doing Lead end-to-end programs by aligning teams on scope, release planning, vision, and business goals — securing cross-functional buy-in at every stage Drive delivery using Agile methodologies, applying strong analytical and technical skills throughout the software engineering lifecycle Facilitate executive Steering Committees to resolve blockers, align on funding, and drive critical go/no-go decisions Build and maintain partnerships with key functional stakeholders across Product, Engineering, Release Management, TechOps, Capacity, and Functional Management Run cross-functional syncs to proactively map dependencies and clear the critical path before issues arise Provide ongoing program visibility through push status reporting — covering issues, risks, and metrics for all stakeholders and team members Manage feature and program dependencies across multiple teams, scrum teams, functions, and divisions Deliver monthly program reviews with a deep dive into goals, risks, and escalations Champion AI productivity and automation tools within the product lifecycle to improve delivery metrics, optimize resource workflows, and build predictive risk models Foster a collaborative environment that supports creativity, innovation, and continuous learning What We're Looking For Required Qualifications 5+ years leading complex software or business technology programs, including at least 2 years on enterprise-scale initiatives Deep familiarity with Agile methodologies and the software development lifecycle, applied in large, cross-functional environments Proven ability to build credibility with senior executives and cross-functional stakeholders — translating technical complexity into clear, actionable direction Experience facilitating executive-level forums and driving alignment across diverse teams in a matrixed organization A foundation in TPM practice paired with curiosity or hands-on experience using AI tools to improve delivery outcomes Preferred Qualifications Experience working within Business Technology or IT organizations at an enterprise SaaS company Familiarity with Salesforce products, platform architecture, or the Salesforce ecosystem Experience deploying or integrating AI/ML tools into program or product delivery workflows PMP, SAFe, or equivalent Agile certification Experience managing programs within Customer Success, Professional Services, or Public Sector portfolios Why Join? This is a high-visibility role where your work directly shapes how Salesforce delivers technology at scale — and where you'll have the latitude to rethink what TPM can look like in an AI-forward world. You'll collaborate with some of the most experienced program, product, and engineering leaders in the industry, with the full support of a team that values ownership, transparency, and innovation. #J-18808-Ljbffr B Capital