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Call Center Representative

$18.5 per hour

EchoStar

Call Center RepresentativeCall Center Representative:$18.50/hr - Earn an additional $2/hr for shifts after 6 PM and on weekends! We provide full-time paid training!What You'll Be Doing:Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shiftEngage with a diverse consumer base to provide solutions for customer needs and technical issuesPromoting additional products and servicesWhat's in it for You:Career Growth: Opportunity to promote within your first year!Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition ReimbursementExclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month)Core Skills, Competencies, and Key Experiences (What you'll bring):High school diploma or GEDAbility to work full-time on-siteSix months of related customer service and troubleshooting experience and/or trainingFlexible to work shifts that might include evenings, weekends, or holidaysSmartphone or device with active data network connectionPre-employment screenAbility to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions; and camera on during all video meetingsSkills proven to help you thrive: Customer Service, Dependability, Resilience, Problem Solving, Continuous Development, Multitasking, IntegritySalary RangesCompensation: $18.50/HourAbout our DepartmentAs a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH TV experience.About our CompanyEchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Vacancy posted 2 days ago
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