Informatica MDM Engineer / Informatica Production Support Engineer

Job Title : Informatica MDM Engineer / Informatica Production Support Engineer

Location: Plano, TX (Onsite from first day of joining)

Job Type : Fulltime permanent

Job Summary

Must Have Technical/Functional Skills

Informatica : Strong experience in Informatica MDM Hub Console 10.5(good to have), IDD, SIF, Match/Merge rules, and provisioning tool, IDQ10.5(good to have), putty.

SQL : Should be good in writing SQL queries (Oracle DB) as this will be needed for data analysis and troubleshooting.

Scripting : Good to have UNIX Shell scripting knowledge as this will be required to analyze scripts for any IDQ or MDM job failures.

Must Have Dynatrace - Working experience in setting up , debugging issues using Dynatrace , familiarity with DQL must have

Autosys and MFT : Experienced in third party scheduling tool like Autosys, and file transfer tools like IBM Sterling Integrator.

Spring boot( able to debug Microservice issues),Informatica Power Center Admin

Monitor daily, weekly, and monthly MDM batch jobs for data loading and synchronization, resolving data pipeline failures, and identifying issues.

Troubleshoot and fix issues/incidents related to data, failed batch jobs, data loading errors, and user-reported bugs.

Analysis (RCA) of recurring production incidents and implement permanent, proactive fixes to prevent recurrence.

Collaborate with business stakeholders and data stewards to understand data requirements and ensure alignment with data governance policies.

Analyze large data sets to detect anomalies, data errors, and duplicates in the system. Prepare processes for data corrections in MDM.

Monitor and maintain real-time and batch data interfaces between the MDM and its spoke systems using APIs, REST/SOAP services, SIF API, or IDQ /ETL tools

Basic scripting skills (PowerShell, Python, or similar) for automation of routine support tasks.

Roles & Responsibilities

Hands-on experience with the Informatica MDM /ETL /ID

Domain experience in auto finance, commercial finance, or captive finance - understanding of loan/lease lifecycle, funding, billing, and collections.

Experience working in an onshore/offshore delivery model with distributed teams across time zones.

Ability to interpret and write SQL queries for data investigation and validation.

Understanding of REST/SOAP API concepts for troubleshooting integration issues.

Familiarity with incident and change management tools (ServiceNow, Jira, or similar).

Strong client-facing communication skills; able to translate business issues into technical actions.

Ability to manage multiple priorities independently in a fast-paced AMS environment

Strong experience with Jenkins CI/CD pipeline development and troubleshooting.

Hands-on experience with Docker and containerized application deployment.

Experience working with Artifactory.

Practical knowledge of AWS cloud services.

Experience with AWS EKS and ELB.

Exposure to deploying React frontend applications and Java Spring Boot microservices.

Good understanding of DevOps best practices, release management, and automation.