Operations Supervisor, Vault (Shift 1)

Collectors is a leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia, and our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Position Overview Location: New Castle, Delaware. The position reports to the Manager of the Vault and will operate from the New Castle facility. Shift schedule: either Sun‑Wed or Wed‑Sat, 7:00am–5:30pm. This role requires management of the weekend shift employees, overseeing safety, staffing, training, and overall performance of on‑site operations. Responsibilities Manage the safety, staffing, training, and overall performance of the weekend shift employees. Monitor staff productivity and assign tasks as needed. Lead from the front, owning all aspects of on‑site operations, logistics, and processing of products without reduction in quality while balancing throughput and cost. Own and deliver on Safety, Quality, Productivity, Throughput, and service KPI’s. Work independently while partnering with other shift supervisors. Act as a knowledgeable and accessible resource for team members. Ensure proper procedures are followed and devise techniques to improve team efficiency. Lead by example and champion all company policies, including safety, attendance, and security. Qualifications 5+ years of experience in a managerial or supervisory role in an operations environment. Bachelor’s degree in a related field or equivalent work experience. Strong verbal and written communication skills, with the ability to understand and relay company policies and procedures. Dependable, personable team player who works well with both internal and external stakeholders. Data‑driven problem solver with an understanding of general business implications of decisions. Comfortable multitasking and prioritizing a variety of projects in a fast‑paced environment with little room for error. Influential leader who can inspire and motivate others and effectively drive change within the department. Strong project‑management, planning, and organizational skills; ability to develop and execute realistic action plans. Familiarity with standard concepts, practices, and procedures within trading cards, tickets, and other forms of sports and non‑sports collectibles. Salary Range The salary range for this position is $63,000–$75,000. Actual compensation within this range varies based on a variety of non‑discriminatory factors, including location, job level, prior experience, and skill set. Equal Employment Opportunity Collectors is a committed equal employment opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable law. We believe that a diverse team helps serve our customers better. Collectors uses e‑Verify to validate your ability to work legally in the United States. Please note that we never ask for personal information such as your bank account, Social Security number, or National ID, nor do we request or send payments for the purchase of business‑related equipment. If you suspect fraud, please contact View email address on click.appcast.io. Accessibility If you require an accommodation to apply or interview with us due to a disability or special need, please email View email address on click.appcast.io. #J-18808-Ljbffr