Service Advisor

Matt Bowers Chevy Metairie

Job Description

Service Advisor

Matt Bowers Chevy Metairie is committed to delivering top-tier automotive service and creating an exceptional experience for every customer. We’re looking for friendly, organized, and customer-focused Service Advisors to join our growing team.

The Service Advisor is responsible for serving as the communication link between customers and the service department. This role ensures every guest receives clear information, accurate estimates, and exceptional support throughout their service experience. The ideal candidate is professional, detail-oriented, and dedicated to delivering outstanding customer service.

What You’ll Do

Greet customers and understand their service needs
Create repair orders and communicate recommended maintenance and repairs
Provide clear, accurate estimates and obtain customer authorization
Coordinate with Technicians to ensure timely and efficient service
Maintain regular communication with customers on repair status
Review completed work and explain services performed
Maintain accurate records and update customer information
Support a clean, organized, and customer-friendly service environment
Contribute to a collaborative, team-oriented department

What We’re Looking For

High school diploma or equivalent
Previous Service Advisor or customer service experience preferred
Strong communication and organizational skills
Ability to multitask in a fast-paced environment
Basic understanding of automotive maintenance helpful but not required
Professional, customer-first attitude
Valid driver’s license with a clean driving record
Ability to stand for extended periods and occasionally lift up to 25 lbs.

What We Offer

Competitive pay based on experience
Paid GM training and professional development
Modern, well-equipped service facility
Team-focused and supportive work culture
Comprehensive employee benefits package

Matt Bowers Chevy Metairie is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic as outlined by applicable laws.

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