OFFICE MANAGER
Old Dominion University
The Office Manager will provide administrative support for the Dental Hygiene Care Facility by assuming the following responsibilities: collect and record all revenue collections, schedule patient appointments using the electronic scheduling and financial management modules in the dental software system. Instruct and supervise students in front desk operations is expected with other duties as assigned. Communications with dental providers inside and outside ODU and the community to provide and obtain relevant patient data.
Knowledge, skills and abilities
Some knowledge of effective customer service and problem resolution techniques. Some knowledge of dental or medical terminology, HIPPA and FERPA compliance and accepted policies, procedures and practices related to patient/records confidentiality. Working knowledge of Microsoft Office. Effective time management and organizational skills. Demonstrated ability to produce spreadsheets, develop correspondence and other documents required for clinical operations. Demonstrated ability to monitor and reconcile financial data. Demonstrated ability to work independently and prioritize work.
Vacancy posted 6 hours ago
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