Assistant General Manager

The Assistant Manager is a key partner to the General Manager in running Grimm Tavern day to day. You’ll run floor shifts as Manager on Duty, lead and develop the front-of-house team, and help uphold the service standards and culture the GM has set — while bringing your own eye for the details that make a shift run smoothly. We’re looking for an Assistant Manager who draws satisfaction from making guests feel truly welcome; who wants to foster an atmosphere of casual warmth and elegance; who can uphold the dual goals of excellence and hospitality; and who wants to build community. This role reports to the General Manager and works closely with our executive chef, and the bar team. Responsibilities Run the floor as Manager on Duty across lunch, dinner, and/or late-night shifts ensuring cleanliness, organization, and a consistently warm, gracious service experience. Support the GM in ongoing training and development of servers, bartenders, hosts, and support staff. Own shift-level cash controls: register closeouts, tip worksheet reconciliation, and safe/till accuracy at the end of each shift. Support the GM on labor and beverage cost targets by managing scheduling to demand and monitoring shift-level performance. Help train staff on Grimm beers, Physica wines, and the broader beverage list; maintain working knowledge of the food menu, ingredients, and allergens. Oversee opening and closing checklists and support inventory counts and ordering for both FOH and BOH stock. Be the face of hospitality on the floor: greet guests, anticipate needs, handle concerns gracefully, and step in to resolve issues before the GM needs to. Support day-to-day operational systems — POS (Toast), reservations, third-party ordering platforms — and flag or resolve issues as they arise. Complete incident and near-miss reporting promptly and accurately, and help maintain compliance with local, state, and federal regulations as well as Grimm’s house standards. Step in for the GM in their absence, keeping ownership informed of anything that needs their attention. Who You Are You treat every guest like they’re walking into your home. You’re calm under pressure and apply constant, gentle pressure to raise the quality of service. You communicate clearly to staff, to guests, and to management. You delegate well and empower the team rather than hoarding responsibility. You’re conscientious, detail-oriented, and organized; you sweat the small stuff because you know it adds up. You support and promote a culture of inclusiveness and respect. You’re constantly refining — steps of service, inventory management, staff training, the small operational habits that compound into excellence. Requirements Minimum 2 years of FOH supervisory or shift-lead experience in a full-service restaurant or high-volume, craft-focused bar. Comfortable running a shift independently as Manager on Duty, including guest service and staff coaching in the moment. Strong knowledge of craft beer; working knowledge of natural wine. Experience with Toast POS system Comfortable with basic cash handling, register closeouts, and reporting. Ability to continuously stand, walk up and down stairs, lift/move up to 160 lb. half bbl kegs, frequently bend and reach, and work in confined spaces and close quarters with others. Must be comfortable in a fast-paced, variable-temperature environment. Flexibility and ability to work days, nights, weekends, and holidays. Schedule & Compensation Salaried $60,000–$65,000/year, depending on experience Grimm Tavern operates lunch, dinner, and late-night service six da ys a week; the schedule includes days, nights, weekends, and holidays as required. Benefits include health insurance, paid time off, staff meals, shift drinks, and Grimm merch. Grimm Artisanal Ales is an Equal Opportunity Employer and considers applicants without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information, pregnancy, military status, or any other category protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Grimm Artisanal Ales expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. #J-18808-Ljbffr Grimmales