Product Application Specialist

$68.2k - $116k

Haemonetics Corporation

Haemonetics seeks a Product Application Specialist to provide technical support for medical device customers across North America. The role involves addressing product inquiries, delivering training, supporting new implementations, and collaborating across departments to drive customer satisfaction and business growth.

Responsibilities

Provide technical support for assigned customers on product, quality, and application inquiries
Develop and deliver technical education and training programs to internal and external customers
Support product implementations and customer onboarding with cross-functional collaboration
Act as liaison between customers and internal teams to communicate feedback and opportunities
Support sales and marketing initiatives and represent technical expertise during customer meetings

Requirements

1-2 years technical experience with medical devices or clinical plasma collection background
Bachelor's degree required; biomedical, electrical, or computer engineering preferred
Strong presentation and communication skills
Ability to troubleshoot product and customer issues
Ability to work effectively within cross-functional teams
Domestic travel capability of approximately 50%
Customer product integration and training experience desired

Compensation: $68,200-$116,000 annual

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Vacancy posted a month ago

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