Beverage Associate

Job Summary The Beverage Associate (PT) is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions, and a friendly atmosphere. This position will serve beer and wine while customers shop throughout the stores. Essential Responsibilities Operational Excellence Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Monitor machines ensuring enough soda syrup, ice and coffee are available. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. Notify management of team member theft, customer shoplifting, unauthorized markdowns, property defacement or any action that is illegal and/or against company policy. Customer Experience Prepare beverages for store patrons, including beer and wine. Complete sales of cups for customers to use for hot and cold drinks. Maintain an efficient and organized method of receiving and processing customer orders. Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Offer product suggestions when appropriate. Use product knowledge to encourage more food purchases and repeat store visits. Process customer checkout transactions swiftly and accurately and receive payments by cash, check, debit/credit cards and vouchers. Maintain control over register, and ensure drawer is in balance with total customer receipts. Compliance Sell alcoholic beverages according to the standards of both the law and our company. Requirements include checking driver’s license for age verification, identifying customers who should not be served additional alcohol and monitoring customers to assist in the prevention of open containers leaving the store. Additional Duties Performs other job-related duties as assigned. Qualifications Education High School / GED Diploma. Languages English (required). Spanish (preferred). Experience 0-3 years supervisory experience (minimum). Knowledge, Skills & Abilities Must be 18 years of age. IPS Training required prior to position start date. *See Addendum Below. Basic math skills. Proficient computer skills. Compliance with all company policies and procedures. Ability to read, write and speak English proficiently. Ability to understand and follow English instructions. High standard of integrity and reliability. Authorization to work in the United States or ability to obtain the same. Successful completion of pre-employment drug testing and background check. Environmental Factors Retail‑Grocery: While performing essential functions, the associate is required to stand or walk on carpet, tile or concrete; carry, push, lift up to 25 lbs with assistance or pull up to 250 lbs. Occasionally required to sit, use hands or fingers, talk, see, hear and perform repetitive movements with both hands. Typically not substantially exposed to adverse working conditions. The employee may sometimes twist back and/or neck, walk on a slippery or cluttered floor surface, and handle cleaning supplies, equipment, register, pricing gun, scales, scanner, racks, carts, pallet jacks, shopping carts, baler/compactor and box cutter. Travel & Overnight Occasional travel. No overnight duty. Shift Varied shifts. Addendum – Required Certifications & Trainings Alcohol Compliance Training Tapping and Configuring Kegs Perfect Pour Essentials Beer Science & Styles #J-18808-Ljbffr