Client Relationship Consultant 1-4 (Banker) - Seattle, WA

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Client Relationship Consultants build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel. Strong client relationships are based on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information, educating clients on available deposit and loan products and services, and recommending financial solutions based on each customer’s unique goals and needs. They are also responsible for originating and closing consumer loans, opening accounts, and opening and/or closing the branch. The position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. Candidates will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements may result in a rescission of the offer or termination of employment. This role has multiple levels, open to candidates with 1 to 5 years minimum experience in customer service and sales. The successful candidate will be hired for the level of the position that aligns with their experience. Client Relationship Consultant 1 Basic Qualifications: High school diploma or equivalent Minimum one to two years of job‑related retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience: Proven ability to build and foster relationships with clients through proactive outreach and follow up Ability to effectively engage and communicate with clients Basic knowledge of applicable bank and branch policies, procedures, and support systems Proven customer service and interpersonal skills Experience with using and demonstrating digital products and self‑service technologies Ability to explore and identify a customer’s true needs while leveraging a digital first mindset Demonstrated basic level of proficiency in making appropriate recommendations that meet customers’ needs both reactively and proactively Experience in the financial services industry preferred Client Relationship Consultant 2 Basic Qualifications: High school diploma or equivalent Minimum three to four years of job‑related retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience: Proven ability to build and foster relationships with clients through proactive outreach and follow up Ability to effectively engage and communicate with clients Thorough knowledge of applicable bank and branch policies, procedures, and support systems Proven customer service and interpersonal skills Experience with using and demonstrating digital products and self‑service technologies Ability to explore and identify a customer’s true needs while leveraging a digital first mindset Demonstrated basic level of proficiency in making appropriate recommendations that meet customers’ needs both reactively and proactively Experience in the financial services industry preferred Client Relationship Consultant 3 Basic Qualifications: High school diploma or equivalent Minimum four to five years of job‑related retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience: Proven ability to build and foster relationships with clients through proactive outreach and follow up Ability to effectively engage and communicate with clients Thorough knowledge of applicable bank and branch policies, procedures, and support systems Thorough knowledge of all retail products and services Proven customer service and interpersonal skills Experience in participating in sales campaigns/promotions Experience with using and demonstrating digital products and self‑service technologies Ability to explore and identify a customer’s true needs while leveraging a digital first mindset Demonstrated advanced level of proficiency in making appropriate recommendations that meet customers’ needs both reactively and proactively Experience in the financial services industry preferred Client Relationship Consultant 4 Basic Qualifications: High school diploma or equivalent Five or more years of job‑related retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience: Proven ability to build and foster relationships with clients through proactive outreach and follow up Ability to effectively engage and communicate with clients Advanced knowledge of applicable bank and branch policies, procedures, and support systems Thorough knowledge of all retail products and services Proven customer service and interpersonal skills Experience in participating in sales campaigns/promotions Experience with using and demonstrating digital products and self‑service technologies Ability to explore and identify a customer’s true needs while leveraging a digital first mindset Demonstrated advanced level of proficiency in making appropriate recommendations that meet customers’ needs both reactively and proactively Experience in the financial services industry preferred Previous supervisory experience preferred Benefits Healthcare (medical, dental, vision) Basic term and optional term life insurance Short‑term and long‑term disability Pregnancy disability and parental leave 401(k) and employer‑funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, and other factors protected under applicable law. #J-18808-Ljbffr Us Bank