Relationship Manager

The Relationship Manager (RM) is responsible for coordinating care and operations for a patient population in an office within a region of the Long‑Term Home Health/PDN Division (TS2). In this role, you will report to the Director of Operations (DOO). Responsibilities Ensure the needs of the agency and the patients are met through appropriate scheduling, staffing, recruiting, and hiring. Meet recruiting goals as assigned by DOO. Manage the referral/intake process, including onsite visits. Ensure insurance eligibility and proper authorizations. Create, maintain, and take on‑call responsibilities. Attend in‑services as requested. Work closely with the local Director of Nursing, Case Manager, and field staff to coordinate operations and clinical care. Ensure accurate processing of payroll through verification with clinical staff. Assist DOO in achieving financial metric goals. Demonstrate knowledge and adherence to policies, procedures, and state and federal regulations, holding staff accountable for the duties outlined in the manuals, best practices, and processes. Maintain rapport with clients and employees and effectively promote harmonious interpersonal relationships. Meet all deadlines on special projects as assigned. Maintain confidentiality of all employees, patients/clients, PHI and company issues. Perform all other job duties as assigned. Qualifications & Education High School Diploma required; Bachelor’s degree in Business preferred. Minimum of 1 year management experience in the healthcare field; Home Health experience preferred. Working knowledge of Microsoft Office, including Outlook, Excel, and Word. Benefits + Perks Family Medical, Dental, and Vision Insurance Paid Time Off and Paid Sick Time 401(k) with company match Referral Program Pay Range: $55,000 – $70,000 / salary with bonus. TeamSelectHomeCare is an employment‑at‑will employer. TeamSelectHomeCare will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. TeamSelectHomeCare reserves the right to change the above job description and qualifications without notice. #J-18808-Ljbffr