CSP District Victim Advocate

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Department Information

This position is only open to Colorado state residents. A n eligible list established with this recruitment may be used to fill other similar positions within the Colorado Department of Public Safety in the next 12 months. Candidates must reside in Adams, Arapahoe, Douglas, Larimer or Weld County Our Mission - Engaged employees working together to safeguard lives and to provide diverse public safety services to local communities. Our Vision - Creating safer and more resilient communities across Colorado. Our Core Values - Unity, Honor, Service

CDPS commits to cultivating an equitable, diverse, and inclusive work environment. We ensure that we recruit, retain, and promote engaged employees. Our approach to diversity is simple - it's about embracing everyone! We strive to build and nurture a culture where inclusiveness is a reflex, not an initiative. Our strength is our promise to be inclusive with intentional strategies to welcome and uplift our employees to thrive - while building a more equitable workplace. CDPS is an equal opportunity employer. See our EEOD Utilization Report (2020)

Why Do I Love My Job at CDPS

At CDPS we nurture a centric culture driven by our commitment of creating a safer Colorado, an inclusive workplace where everyone can be their own authentic self. We model a culture of collaboration, support and growth to our employees. Our culture has public service focus, and we strive to provide innovative solutions and services to our fellow Coloradans!

Careers with a purpose: If you are passionate about public safety service, and are eager to dedicate your career to serving Coloradans, this is the organization you want to join! We are committed to providing public safety services to our fellow Coloradans in their times of greater needs such as: safety on our roads, preparing and mitigating environmental disasters, disaster recovery, combating crime, school safety, and victim recovery. You'll have the opportunity to challenge yourself and acquire new capabilities to build a rewarding and fulfilling career while making a difference in our community! When you join CDPS, you are joining a team of exceptional individuals and together you will be inspired, motivated and supported to become the best you can be.

Unmatched Benefits:

We highly value work life balance and offer excellent work-life programs, training and enriching professional development opportunities and a wide range of benefits.

• Medical and dental options are available for permanent employees and their dependents. We also offer short and long-term disability coverage, and life insurance that includes legal resources and discounts.

• State contribution into Health Savings Account when enrolled in HDHP.

• Job protected medical leave under the Family Medical Leave Act (FMLA) and the State of Colorado Family and Medical Leave Insurance Program (FAMLI).
• Paid medical leave benefits provided by the State of Colorado.
• Eligibility for hybrid or other flexible work arrangements based on the nature of the role.
• We offer unmatched retirement benefits including mandatory PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus optional 401K and 457 plans. For information on mandatory employee salary deferral (in lieu of contribution to Social Security), visit Colorado PERA for details.

• CDPS provides generous time off including 11 paid holidays annually and accrued annual and sick leave and four annual wellness days.

• The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace. EAPs provide short-term counseling, referrals and resources, as well as training and organizational development services.
• Additional benefits offered include tuition reimbursement and reduced college tuition at CSU Global and DeVry University.
• Credit Union of Colorado membership eligibility.

To learn more about State of Colorado benefits, please visit State of Colorado benefits .

Description of Job

About the Work Unit This unit exists to provide direct services to victims, family members and witnesses of motor vehicle crimes on state and rural highways as required by Colorado's Victims' Rights Act. About the Job This position exists to provide comprehensive services to victims, family members and witness involved in motor vehicle incidents on Colorado state and rural highways by applying principles of human compassion, providing factual information regarding the crash, immediate resources for financial, medical, and counseling services, accompanying victims, family members, and witnesses to court appearances to help them participate in the criminal justice process. Advocates provide appropriate services to victims and family members from the onset of the crime to the resolution of the case, to ensure the Colorado State Patrol (CSP) is in compliance with Colorado's Victim Rights Act (VRA). Key Responsibilities

Crisis Intervention Performs as the work lead to develop and implement crisis intervention 24/7 on-call for victims of traffic crimes, witnesses and family members at a residence, hospital or on the scene of a motor vehicle incident. Advocates prepare and anticipate the dynamics of the situation and potential obstacles to solve in serving victims, witnesses and family members all while safeguarding the Colorado State Patrol compliance with VRA. Utilizes decision making skills to provide numerous services for victims, family members, and witnesses of fatal and serious injury motor vehicle crashes to include but not limited to initial crash details, contact information, investigation and case updates including charging decisions, providing immediate factual information regarding the crime, follow-up information regarding the status of the investigation and status of the perpetrator, etc. If the crime falls under Colorado's Victim Rights Act, the advocate provides services and documentation to ensure the CSP is in complete compliance with the Colorado Constitution. Advocates use their best judgment and act as on scene authority in crisis situations regarding victim rights. Advocates collaborate with county coroners and numerous state, federal and other counties in their assigned districts to assist coroners in making death notifications and providing follow-up support and services. Informs and reports motor vehicle crashes (fatal, life threatening or serious bodily injuries) to insurance companies. Retrieves personal items for victims, witnesses and family members from tow yards. For out-of-state victims, witnesses and family members, advocates assist with logistical needs and resources. Motor Vehicle Theft

Performs as a lead to develop and implement the processing of applications submitted by victims of auto/catalytic converter thefts in Colorado. Each applicant is paired with an advocate to ensure the application is accurate and required documents are attached. Applications go directly to the advocate who starts the process by creating a folder for each applicant. Advocates ensure that each applicant meets the minimum qualifications to be eligible for funding consideration. In cases where the victim qualifies to rent a vehicle, the advocate will work with Hertz or Enterprise Car Rentals to set up the rental, ensure the victim has insurance coverage and will assist in the final billing process when the rental car has been returned.

The advocate works with applicants by phone, email or U.S. mail on a weekly basis to ensure proper documents are uploaded to the application for processing. Applicants are notified if they met eligibility requirements and are advised if funds will be awarded based on their application request. The advocate is responsible to enter the application information and communications with the victim into the Master MVT spreadsheet. Statistical data is entered and retrieved weekly/monthly/quarterly for grant reporting purposes.

Victim Rights Act Training and Implementation Researches, designs, organizes and evaluates comprehensive training programs, ensuring proficiency, and uniformity. Ensures training documentation and operational procedures are in compliance with agency policies and standards. As the agency's work lead subject matter expert, establish guidelines for the training program to provide effectiveness and recommendations to the unit director. Acts as a liaison between the Victim Services Unit (VSU) with Colorado State Troopers and other law enforcement agencies. Teach required four-hour POST course titled, “Victim Rights” to cadets and communication officer new hires. Once it is determined an incident falls under the guidelines of VRA, advocates provide comprehensive services to ensure the Colorado State Patrol is in complete compliance with the Colorado Constitution. Advocates generate communication to victims, witnesses, family members and additional governmental entities with notifications and supporting documentation on the critical stages of the criminal justice process, ensuring a transparent transition from the Colorado State Patrol. Advocates strategically compile case information which is forwarded to the appropriate governmental authority. Statistical Reporting Researches, analyzes, and generates appropriate documentation to compile statistics for entry into the victim database, as required by grant funding sources. Statistics are broken down into the types of services provided based on services rendered. As a lead, advocates are responsible for statistical reporting for the services provided statewide.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

NOTE: To be considered for this position, you must meet one of the following options for consideration.

MINIMUM QUALIFICATIONS A combination of related education and/or relevant full-time professional experience with victim advocacy organizations or through related work with social services agencies, policy stations, legal offices, courts, hospitals, shelters and/or non-profit groups equal to five (5) years. OR Bachelor's degree from an accredited institution in any field and at least one (1) year of relevant full-time professional experience with victim advocacy organizations or through related work with social services agencies, policy stations, legal offices, courts, hospitals, shelters and/or non-profit groups.

• Must reside in one of these counties at the time of hire: Adams, Arapahoe, Douglas, Larimer or Weld and must show proof of this residency.

SUBSTITUTIONS Additional appropriate experience will substitute for the degree requirement on a year-for-year basis. PREFERRED QUALIFICATIONS

• Bilingual in English and Spanish.
• Specialized experience in victim assistance and working in a law enforcement or victim service agency.
• Previous experience working with crime victims in compliance with Colorado's Victim Rights Act.
• Knowledge of relevant statutes and expertise covering all areas of the criminal justice system.
• Experience performing direct client services and/or program development functions.

WORK ENVIRONMENT

• Primary work will be in the office, with a potential for a flexible work arrangement with a combination of in-office workdays and remote work.

CONDITIONS OF EMPLOYMENT

• Must be a Colorado resident at the time of application.
• Must have a valid Colorado Driver's license. This position is required to drive a state owned vehicle across the state to crash scenes.
• Must be willing and able to travel.
• This position is requires on-call status. Must be available for call-out to crash scenes in need of victim assistance.
• Requires successful completion of a background investigation that includes a polygraph exam, a fingerprint based criminal history search and drug testing.

APPEAL RIGHTS If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at A standard appeal form is available at: If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: View phone number on us.edajobs.com. Phone: View phone number on us.edajobs.com. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information

EQUITY, DIVERSITY, AND INCLUSION STATEMENT The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, a medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. Colorado Department of Public Safety is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to View email address on us.edajobs.com. NOTIFICATIONS All correspondence regarding your status in the selection/examination process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from "state.co.us" and "View email address on us.edajobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email. PLEASE READ CAREFULLY - RECRUITMENT TIMELINE INFORMATION

• Applications are considered complete and accurate at the time of submission. Therefore, additional information may not be solicited or accepted after your application has been received.
• All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications may proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process. Comparative analysis will include a structured application review by a panel of subject matter experts.