Customer Success Manager: Onboarding, Adoption & Playbooks
FINNY
FINNY is seeking a Customer Success Manager to drive key relationships and ensure advisor success on its platform. You will be the main contact for advisors, leading onboarding, and helping them achieve their goals through structured support. The ideal candidate has at least 4 years of SaaS customer success experience, strong communication skills, and a problem-solving mindset. FINNY offers a competitive compensation package, including salary and benefits. #J-18808-Ljbffr FINNY
- ...A telehealth support solutions company is seeking a Customer Success Manager to work remotely. This role involves ensuring high-quality client experiences through effective onboarding, training, and ongoing support. Ideal candidates will possess a bachelor's degree and...SuggestedRemote work
- ...A healthcare technology company is looking for a Customer Success Manager to join their remote team. The role involves supporting clients, executing onboarding workflows, and delivering training sessions. The ideal candidate will have a Bachelor’s degree, 1–3 years in...SuggestedRemote workFlexible hours
- ...A leading SaaS provider in the United States is seeking a Customer Success Manager to enhance customer satisfaction and product adoption. You will facilitate onboarding, nurture relationships with clients, and monitor account health. The ideal candidate has 3-5 years...SuggestedFull time
- ...A telehealth support company is seeking a Customer Success Manager to join their remote team. The role involves supporting clients by ensuring positive experiences through effective onboarding and ongoing account support. Ideal candidates will have a Bachelor’s degree...SuggestedRemote workFlexible hours
- ...About the Team The Customer Success team at FINNY owns key... ...relationships, driving adoption, shaping customer... ...experience, and building the playbooks that will scale our... ...on FINNY. Lead onboarding and training. Deliver... ...expansion motions. Track and manage customer health:...SuggestedWork at officeFlexible hours
$50k - $100k
...About the job Customer Success Enablement Manager Customer Success Enablement Manager Location... ...deliver strong outcomes across onboarding, adoption, renewals, and expansion. This... ..., including onboarding programs, playbooks, templates, training materials,...Remote work- ...Customer Success Manager PointOne is reinventing how law firms operate. Our... ...round and rapid customer adoption, we're expanding our customer... ...function — creating playbooks, refining processes, and shaping... ...closed contracts Lead onboarding and training sessions to...Work at office
$110k - $135k
...is an AI digital adoption platform that serves... ...across employees, customers, and even AI... ...load, accelerate onboarding, and make knowledge... ...an account like a playbook, and gets excited... ...customer onboarding - manage end-to-end implementation... ...years of Customer Success experience -...Contract workWorldwideFlexible hours- ...phase. With paying customers, a product in production... ...have been managed by the founders. We... ...Founding Customer Success Manager , you will not inherit a playbook; you will write it.... ...company, from initial onboarding strategy to long-term firm adoption. The relationships...Immediate start
- Overview Job Title: Customer Success Manager Position Type: Full-Time, Remote... ...relationships, drive product adoption, and ensure renewals and... .... Responsibilities Onboarding & Adoption Lead client onboarding... ...early and execute playbooks to re-engage them. Deliver...Full timeContract workRemote work
$100k - $125k
...Metaview Global Limited seeks an Engagement Manager to transform SMB hiring workflows with AI. You will drive customer adoption, retention, and long-term impact using data-driven insights. This role involves onboarding, supporting users, and enhancing product adoption...Remote work- ...coding required. We are looking to hire Customer Success Managers to join our growing Customer Success... ...Manage r, you'll manage client onboarding, expansions, and renewals while leveraging... ...seamless onboarding, training, and adoption Lead discovery meetings with key users...Remote work
- ...Double is seeking a Customer Success Manager in New York, NY, to onboard prospective customers and ensure they succeed with our product. You'll conduct onboarding calls, facilitate training, and drive revenue growth. The ideal candidate has 2-3 years of experience in...
- ...Overview As a Customer Success Manager (CSM) at Strivacity, you’ll be the trusted advisor for a portfolio... ...most value out of our platform. From onboarding through renewal, you’ll guide... ...journey, helping them achieve their goals, adopt new features, and realize long-term ROI...
- ...A forward-thinking tech company in New York is looking for a Customer Success Manager to lead onboarding and engagement efforts with their innovative platform. Your role will encompass designing and executing strategies to enhance customer retention, cultivating strong...
- ...launching in 2023, Assort has managed over 150M+ patient... ...scaling rapidly and expanding adoption across the entire healthcare... ...industry. About the Team Assort’s Customer Success function delivers white-glove... ...and implementation of playbooks, processes, and tools that let...Work at office
- ...advanced LLMs and generative AI engine—custom-built for intellectual property—... ...world protects ideas. As a Customer Success Manager at Patlytics, you will own the post-... ...value from our platform. You’ll manage onboarding, drive adoption, and build long-term relationships...
- ...Location: Remote in the US (travel required) The Senior Customer Success Manager, US is a strategic and operational leader on a newly... ...independently manage high growth accounts, leading product onboarding and adoption while also advising clients on performance marketing...Work at officeRemote work
- ...We're hiring a Customer Success Manager to own a portfolio of 25–30 Commercial and SME accounts. You... ...ll be the trusted advisor who drives adoption, protects revenue, and connects... ...sale journey for your portfolio – from onboarding and adoption through to renewal and expansion...Contract workFlexible hours
- ...A dynamic startup addressing supply chain challenges is looking for a Customer Success Manager to manage customer relationships, drive adoption, and ensure renewals. You will lead onboarding sessions and monitor customer engagement to identify improvement opportunities...Remote work
- ...Propelus is seeking a Customer Success Manager to ensure customer satisfaction and success. In this role, you'll manage a portfolio of customers... ..., build strong relationships, and guide them through the onboarding process while identifying upsell opportunities. Key...
$80k - $90k
...EverCommerce invites applications for the position of Customer Success Manager (CSM). In this role, you will be the trusted advisor for our valued customers, guiding them through onboarding and ensuring product adoption for growth. Located remotely within the U.S., this...Remote work$86.5k - $108k
...in Intelligent Content Management. Our platform enables... ...management and empower our customers to completely... ...NEEDS YOU Our Customer Success team powers long-term... ...of SMB accounts, drive adoption, and partner with customers... ...and execute proactive playbooks to improve customer...Live inWork at officeRelocationShift work3 days per week- ...Ring Inc is seeking a Customer Success Manager in Chicago to oversee onboarding and support the customer journey. You’ll work closely with customers, driving their engagement and ensuring value from our platform. This role involves building relationships, managing multiple...Remote work
$65k - $90k
...Job Summary Intrado Life & Safety, Inc. is seeking a Customer Success Manager (CSM) to own a portfolio of accounts, guiding customers through onboarding, adoption, and long-term value realization. This full-time, remote role offers $65,000–$90,000/year depending on experience...Permanent employmentFull timeContract workRemote work- ...Boardwise GmbH is seeking a Senior Customer Success Manager to enable enterprise customers in effectively implementing and scaling Boardwise. You will guide customers through onboarding, adoption, and renewal processes while consulting on governance and decision-making...Remote workFlexible hours
$10k - $100k
...As a Customer Success Manager (Mid‑Market) at Popl, you will manage a portfolio of mid‑market customers, ensuring they are onboarded, achieve their goals, maximize product adoption, and experience the full value of our solutions. Reporting to the Director of Customer Success...Full timeRemote work$120k - $150k
...including global banks, asset managers, private equity firms, law... ...retention driven by deep workflow adoption. We're at a defining... ...one. You'll build and run our onboarding and support model from the ground... ...up and we enjoy sharing our success, when the company succeeds,...Summer workLocal areaWorldwideFlexible hours- Opus Training Inc. is looking for a Customer Success Manager to guide customer onboarding and drive adoption of their mobile-first training platform. You will manage key relationships, monitor customer health, and ensure that every user gains value from Opus. Strong candidates...Remote job
- byebyeoffice is seeking a Customer Success Manager to support and grow existing accounts, focusing on relationship building, strategic initiatives... ...engagement. This remote role prioritizes exceptional onboarding and implementation to achieve net revenue retention and account...Remote job
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