Lease Operations & Funding Administrator I

Build Your Future Here: Thinking of changing jobs or starting your career at a growing company? Well, you are in the right place. Since 1979, North Star Leasing has focused exclusively on helping businesses grow by providing equipment financing for companies in a variety of industries-and by working tirelessly on behalf of vendors and their customers. At North Star Leasing, our corporate culture attracts, rewards, and provides growth opportunities for all employees. Join us and we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals. North Star Leasing, headquartered in Burlington, VT, is a division of Peoples Bank, one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We are proud to share national accolades that celebrate Peoples Bank's culture and recognize us as a great place to bank and work: American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025 Top Workplaces USA national award in 2022, 2023, 2024, 2025 and 2026 Newsweek's America's Greatest Workplaces 2024, 2025 and 2026 Forbes America's Best Banks 2024 and 2025 Forbes Best-in-State Banks 2020, 2021. 2025 and 2026 TIME's America's Growth Leaders 2026 award winner At North Star Leasing, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match employee stock purchase plan various education assistance programs paid vacation and holidays and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/ Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization. Job Purpose This position is responsible for all aspects of Operations and Funding including, but not limited to, reviewing closing documents for accuracy and completeness, booking loans to the lease system, uploading the closing documents to the imaging system, owning and maintaining the collateral functions within the company, and providing extraordinary customer service to internal and external customers. Job Duties Verify all closing documents are signed, accurate and complete. Responsible ensuring accurate and timely completion of the booking process. Responsible for maintaining Know Your Customer (KYC) and CIP compliance requirements. Facilitate the communication of missing documentation and correction of documents as needed. Upload closing documents, including any trailing documentation, to the lease origination and imaging system. Accountable for accurate funding of leases, including initiation of wires, ACH, and applicable journal entries to bank's accounting system. Perform post close lease corrections in lease system. Post initial payments to customer's account post booking. Oversight of the insurance monitoring process. Oversee the UCC financing statement filing and continuation process for both state and county recordings. Responsible for maintaining and ensuring accuracy of titled assets of lease financed equipment, including the submission of titling packages to the various department of motor vehicles of each state. Follow-up with vendors and various titling agencies regarding status of liens on motor vehicles. Work with third party agency to pursue electronic titling in states where available. Will release the company as lienholder of any collateral once the contract has been paid in full. Understands the company's customer portal, which includes setting up customer access and resolving access issues. Provide back up support to the Lease Customer Service Administrator. Respond quickly, professionally, and accurately to customer inquiries, including assisting with customer service phone calls, emails and customer portal questions. Responsible for understanding the Bank's policies, procedures, products and services. Will provide extraordinary customer service to internal and external customers Will perform special projects as assigned. Education, Experience and Job Skills Associate's degree preferred or equivalent work experience. Prior equipment lease financing or financial service industry experience desired. Ability to work in a fast paced, task and detailed oriented environment required. Strong oral and written communication skills required Proficient use of technology required. Strong analytical and problem-solving skills required. Excellent phone manners and customer service skills. Positive attitude. Has the ability to take initiative to effectively obtain productive results. Team player. Basic Qualifications Associate's degree preferred or equivalent work experience. Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact View email address on click.appcast.io to ask for an accommodation, alternative application process, or other inquiries. #J-18808-Ljbffr Peoples Bank