Manager, Contract Management [Remote]

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, Contract Management in the United States.

This role is a key leadership opportunity within a high-growth SaaS environment, focused on shaping how customer renewals, pricing conversations, and long-term commercial partnerships are managed at scale. You will lead a team responsible for guiding customers through complex renewal cycles while ensuring both strong customer outcomes and sustainable business growth. The position blends people leadership, operational excellence, and strategic commercial thinking in a fast-evolving, cross-functional setting. You will play a central role in elevating negotiation quality, forecasting discipline, and process maturity across the organization. Working closely with leaders across Sales, Customer Success, Finance, Legal, Product, and RevOps, you will help define how renewals and retention strategy evolve as the business scales. This is a high-impact role for someone who thrives at the intersection of customer empathy, data-driven decision-making, and structured operational execution.

Accountabilities:

• Lead, coach, and develop a global team of Contract Managers responsible for renewals, negotiations, and customer commercial conversations.
• Drive team performance by building strong coaching frameworks, improving negotiation capabilities, and elevating commercial judgment and customer communication skills.
• Own and scale renewal processes, operational workflows, and systems that ensure both efficiency and a high-quality customer experience.
• Partner cross-functionally with Sales, Customer Success, Product, Finance, Legal, Support, and RevOps to align on renewal strategy and commercial outcomes.
• Ensure consistency in forecasting accuracy, CRM hygiene, pricing governance, and renewal execution across the team.
• Support complex commercial negotiations involving procurement, legal, executive stakeholders, pricing transitions, and multi-product agreements.
• Translate successful negotiation patterns into scalable playbooks, frameworks, and enablement materials for broader organizational use.
• Contribute to long-term strategy and operational evolution of the Contract Management function as the organization grows.

Requirements:

• Extensive experience leading customer-facing teams in a B2B SaaS environment, with a strong focus on coaching, performance development, and team leadership.
• Proven expertise in managing or overseeing complex renewals, pricing discussions, and contract negotiations with enterprise customers.
• Strong commercial acumen with the ability to balance customer partnership with business priorities and revenue protection.
• Experience building or improving scalable operational systems, workflows, and processes in fast-growing environments.
• Ability to manage renewal forecasting, risk identification, and account planning with strong analytical discipline.
• Demonstrated success collaborating across Sales, Customer Success, Finance, Legal, Product, and RevOps functions.
• Excellent communication and stakeholder management skills, with the ability to navigate sensitive or complex customer conversations.
• Strong problem-solving mindset, with the ability to operate in ambiguity and develop structured solutions.
• Data-driven approach to decision-making, using metrics and insights to improve outcomes and performance.

Benefits:

• Competitive compensation package including base salary, bonus, and potential equity
• Remote work flexibility within the United States
• Comprehensive health, dental, and vision coverage (where applicable)
• Unlimited PTO with strong encouragement for work-life balance
• Equity options with long-term value potential
• Learning and development support, including education and professional growth budgets
• Fully paid family leave (where applicable)
• Equipment, tools, and workspace support for remote productivity
• Opportunity to work in a high-ownership, high-impact environment.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.