Food Runner

Job Description

Job Description

About the Role:

The Food Runner plays a vital role in ensuring a seamless dining experience by efficiently delivering food orders from the kitchen to guests in a timely and professional manner. This position requires close coordination with kitchen staff and servers to maintain the flow of service and uphold high standards of food presentation and safety. The Food Runner is responsible for maintaining cleanliness and organization in the dining and service areas while adhering to all safety and hygiene protocols. This role demands physical stamina and mobility to navigate the dining environment, often requiring lifting and carrying heavy trays and standing for extended periods. Ultimately, the Food Runner contributes significantly to guest satisfaction by supporting the restaurant team and enhancing the overall dining atmosphere.

Minimum Qualifications:

• Ability to work nights, weekends, and holidays as required by the restaurant schedule.
• Physical capability to lift and carry heavy weights safely and stand for long periods.
• Full range of mobility including the ability to reach overhead and perform repetitive motions.
• Basic understanding of safety procedures and hygiene standards in a food service environment.
• Previous experience in a food service or hospitality role is preferred but not mandatory.

Preferred Qualifications:

• Familiarity with food handling and safety certifications.
• Strong communication skills to coordinate effectively with kitchen and service staff.
• Ability to multitask efficiently in a fast-paced environment.
• Customer service experience to enhance guest interactions.

Responsibilities:

• Deliver food orders promptly and accurately from the kitchen to guests’ tables or room service locations.
• Communicate effectively with kitchen staff and servers to ensure order accuracy and timely service.
• Maintain cleanliness and organization of service areas, including clearing and resetting tables as needed.
• Adhere strictly to safety procedures and hygiene standards throughout the shift.
• Assist with lifting and carrying heavy trays or items while ensuring safe handling practices.
• Remain mobile and attentive throughout the shift, including reaching overhead and performing repetitive motions as required.
• Work flexible hours including nights, weekends, and holidays to support restaurant operations.

Skills:

The required skills such as working nights, weekends, and holidays ensure the Food Runner is available during peak service times, supporting continuous restaurant operations. Physical skills like lifting heavy weights, standing for long periods, and maintaining full mobility are essential for safely and efficiently transporting food and supplies throughout the shift. Knowledge of safety procedures and hygiene practices is applied daily to maintain a clean and safe environment for both guests and staff. Repetitive motions and reaching overhead are common as the Food Runner handles trays, plates, and other service items, requiring endurance and attention to detail. Preferred skills like room service experience and strong communication enhance the ability to provide excellent guest service and coordinate smoothly with team members.