Collections Specialist

Job Description

Job Description

LHH is partnering with a leading global law firm to identify a Collections Specialist to support a high-volume, complex book of business tied to a newly onboarded partner. This role blends billing operations, client account management, and collections into a single, senior-level position.

This individual will serve as a key point of contact for billing and accounts operations, ensuring accuracy, timeliness, and efficiency across the full billing lifecycle. The role requires strong collaboration with attorneys, clients, and internal stakeholders, along with the ability to manage priorities independently in a fast-paced, deadline-driven environment.

Key Responsibilities:

• Manage end-to-end legal billing, including time review, pre-bills, edits, and final invoice processing
• Partner with attorneys (timekeepers) to ensure accurate time entry and billing compliance
• Oversee complex, high-value client accounts with significant billing volume
• Support monthly and year-end close processes, ensuring deadlines are met
• Handle client account administration, including onboarding support and account maintenance
• Drive collections efforts: follow up on outstanding invoices, manage payment processing, and resolve billing disputes
• Maintain strong client relationships while ensuring timely cash flow and adherence to billing guidelines
• Collaborate with internal teams (e-billing, finance, leadership) to optimize processes and resolve issues
• Act as a go-to resource for billing questions and troubleshooting across assigned accounts

Qualifications:

• Experience in legal billing within a law firm environment (Am Law preferred)
• Strong understanding of billing systems (e.g., Aderant, Elite, or similar ERP tools)
• Proven ability to manage complex books of business and high-volume billing
• Experience with collections and client account management in a professional services setting
• Strong attention to detail, organization, and problem-solving skills
• Ability to work independently while collaborating cross-functionally
• Consistent work history demonstrating reliability and tenure

Employment type:

• Direct Hire

If interested in this position apply today and send your resume to Regan.Pease@ LHH.com

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Pay Details: $45.00 to $54.00 per hour

Search managed by: Regan Pease

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.