Department of Aging Human Services Assistant - Center Connection Specialist

Human Services Assistant – Center Connection Specialist Pay Schedule I, Grade 21, Regular Schedule: 35 hours per week. Job announcement may close at any time with little or no notice. Applicants are advised to apply promptly. Definition of Responsibility Advocates for Center Connection clients by providing a range of appropriate activities, offering information to the public and professionals to promote the Center Connection program, and assisting with the senior center's operations. Job Purpose Under close supervision, provides support services to help members who need assistance with integrating into the senior center; conducts intakes and assessments of potential Center Connection members; and provides information and referrals to members and caregivers to help them remain active and independent in the community and at the senior center. Essential Duties Identifies potential participants and assesses these individuals for program eligibility. Works with each participant to develop an individualized activity schedule based on their strengths and interests. Facilitates individuals' participation in the center by coordinating transportation, class registration, eating together sign‑up, and assistance with other center activities as needed. Supports participants' social integration into the center. Presents cases to the center team for review. Acts on team recommendations for intervention. Advocates, designs, coordinates, and implements activities within the senior center to meet the needs of participants. Develops and maintains working relationships with participants' case managers, caregivers, and others as needed. Maintains individual case records, attendance records, and other required documentation. Monitors clients' participation in the program daily. Promotes the Center Connection program in the community. Other Duties Assists walk‑in clients and answers telephone inquiries. May conduct home visits to obtain or verify information. Performs other related duties as assigned. Qualifications Required Qualifications Graduation from an accredited college or university with an Associate in Arts degree in a social or behavioral science. Experience in individual, group, or family counseling or in intake and referral work may be substituted on a year‑for‑year basis up to a maximum of two years for the required education. Preferred Qualifications And Skills Case Management Skills Intake and Assessment Skills Program Planning Skills Computer Skills Knowledge of the elderly population and available resources Documentation of client records ServSafe and Crowd Control Certified CPR/AED/First Aid Training Knowledge, Skills, And Abilities (Entry Level) Basic knowledge of interviewing techniques. Skill in performing simple mathematical calculations such as addition, subtraction, multiplication, and division. Writing skills necessary to complete simple application forms and reports. Ability to obtain information from clients and to compile information into case records. Ability to communicate orally. Ability to establish and maintain effective working relationships with others. Ability to understand Federal, State, and local regulations, program policies and procedures, to apply them to specific client situations, and to compute the amounts of grants to clients. Ability to maintain detailed and accurate records and to prepare summary reports. Ability to use a computer to enter, update, or retrieve information. Knowledge, Skills, and Abilities (Full Performance) Knowledge of Federal, State, and local regulations, policies, and procedures relating to assigned programs. Knowledge of community services and other agency programs for referral. Knowledge of County and departmental rules, regulations, policies, and procedures relating to the performance of duties. Skill in obtaining information from clients and applying program requirements to determine eligibility. Skill in computing amounts of grants. Skill in maintaining accurate records and preparing summary reports. Ability to assist human services professionals with case management. Ability to perform basic assessment of client needs for referral purposes. Ability to recognize clients in crisis and take appropriate action. Ability to maintain client confidentiality. Licenses and Certificates Position may require possession of a valid driver’s license equivalent to a Non‑Commercial, Class C Maryland driver’s license at the time of appointment. Employees will be required to travel to sites throughout Baltimore County using their personal vehicle; mileage reimbursement will be provided. Equal Opportunity Employer Baltimore County is an equal opportunity employer and encourages minority, female, and disabled applicants. Salary Annual salary review – Step increases may be granted on anniversary date based on satisfactory job performance. General increases – Cost of living increases and adjustments may be granted as legislated. Longevity increases – In accordance with the specific pay schedule, a full‑time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of specified years of classified service with the County. Benefits Health Insurance (Medical, Prescription, Dental and Vision). Flexible Spending Accounts for eligible medical and dependent care expenses. Life Insurance – Basic term life insurance equal to one time the employee’s annual salary and an additional employee‑paid plan up to $100,000. Retirement – Participation in the Baltimore County Employees’ Retirement System (ERS). Paid Leave – Sick, vacation, personal, holiday, bereavement, jury, and military leave as applicable. Holidays – Recognized holidays as per county policy. Education Assistance – 70‑80% tuition reimbursement for pre‑approved courses related to the position. Deferred Compensation – 457 retirement plan offered through Nationwide Retirement Solutions. Physical and Environmental Conditions Position is primarily sedentary, with occasional walking, lifting, or other limited physical activity. Medical Examination and Background Investigation Applicants selected for employment must successfully complete a physical examination, drug screening, and employment investigation, including criminal background, education certification, and fingerprinting checks. #J-18808-Ljbffr Baltimore County