Human Resource Manager

Job Description Job Description Human Resource Manager
In Our Own Voices, Inc. (IOOV)
Albany, NY | Full-Time | On-Site
Reports To: Fiscal Director
General Statement of Duties
The Human Resource Manager is responsible for the administration, coordination, and oversight of employee benefit programs and core human resources functions. This role provides strategic and operational HR support to the organization by ensuring effective benefits administration, regulatory compliance, employee relations, and workforce support.
The Human Resource Manager serves as a trusted resource to staff and leadership while maintaining a positive, professional, and compliant workplace environment.
Role & Responsibilities
The Human Resource Manager must effectively carry out all essential duties and responsibilities in a manner that consistently demonstrates professionalism, discretion, and a positive, service-oriented approach. Additional duties may be assigned as organizational needs evolve.
Benefits Administration
Administer all employee benefit programs, including but not limited to health insurance, 401(k) retirement plans, disability coverage, workers’ compensation, and voluntary benefits

Manage 401(k) participant notifications, eligibility tracking, enrollments, contributions, and plan changes

Maintain accurate benefit records and ensure timely updates related to employee eligibility, life events, and employment status changes

Serve as the primary point of contact for employee benefit inquiries, including plan provisions, enrollments, and coverage changes

New Hire Orientation & Enrollment
Provide comprehensive benefits presentations to new hires during onboarding and orientation

Distribute enrollment materials, explain benefit options and eligibility requirements, and ensure accurate and timely benefit elections

Organize and coordinate new employee orientation, including preparation of onboarding documentation, creation of personnel files, and orientation materials

Payroll, Vendors & External Partners
Coordinate with payroll to ensure accurate processing of 401(k) eligibility, deductions, and employee contributions

Serve as the primary liaison with benefits vendors, brokers, and third-party administrators for escalated support, claims administration, COBRA, and retirement plan management

Leave Administration & Compliance
Interpret and administer FMLA, ADA, and disability-related leave in compliance with federal, state, and local regulations

Process, track, and manage all leave of absence requests and related documentation

Record, track, and administer COBRA notifications and ongoing compliance requirements

Employee Records & HR Operations
Maintain the integrity, accuracy, and confidentiality of all human resource files and records

Process and maintain employee status changes, separations, and terminations

Accurately track and administer employee paid time off (PTO) balances and usage

Qualifications
Knowledge, Skills & Abilities
Strong knowledge of employee benefit programs and human resources administration

Ability to function independently with minimal supervision

Flexible and adaptable, with the ability to manage change in a dynamic environment

Excellent employee relations, communication, and conflict-resolution skills

Strong computer proficiency, including HRIS and database systems

Exceptional organizational skills with strong attention to detail

Education & Experience
Associate’s degree required with a minimum of 2–3 years of human resources experience

Bachelor’s degree in Human Resources or a related field preferred

Additional Requirements
Valid, unrestricted driver’s license

Reliable and independent means of transportation

Physical Demands
Ability to lift up to 50 pounds unassisted

Ability to perform repetitive tasks including typing and document handling

Working Conditions
Office-based role with prolonged sitting and extensive computer use

Close visual acuity required for detailed computer-based work

Frequent interaction with colleagues, vendors, and external partners via phone and email

Primarily quiet office environment with the ability to sit for extended periods, with periodic breaks to move and stretch

Equal Opportunity Employer
In Our Own Voices, Inc. (IOOV) is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace and do not discriminate on the basis of race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, marital status, veteran status, genetic information, arrest or conviction record, or any other characteristic protected by federal, state, or local law.
Company Description In Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive. Company Description In Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive.