Terminal Supervisor

Terminal Operations Supervisor

Headquartered in Houston, Texas, BWC Terminals is a premier provider of bulk liquid storage and logistics services to refiners, manufacturers, and distributors of bulk liquids in North America. The Company consists of 22 sites with over twenty million barrels of storage capacity. The BWC Terminals facilities are equipped to store a wide range of petroleum, chemical, renewables, and agricultural products.

To assist the Operations Manager (where applicable) / Terminal Manager in meeting the business goals of BWC Terminals (The Company) by managing the shift team, productivity, and enforcing overall safety of the Terminal operations. To provide continual leadership and training of all Terminal Operations personnel on lineups, piping systems, safety procedures, and operational procedures. Report to the Assistant Manager or Terminal Manager, as necessary, all incidents, all safety violations, operational errors, or inadequate performance by operators. In addition, work closely with customers, agents, and surveyors. Have a good understanding and knowledge of terminal operations procedures, capabilities, and constraints.

Below is a list of the essential duties for this position.

• Directly supervise and coordinate the terminal's operations. Assist the Operations Manager / Terminal Manager with staff recruitment, training, performance management, and corrective actions.
• Direct, assign, and guide the operations staff to complete the operations service orders, as per procedures, and perform said duties when needed.
• Assign daily work activities at the start of the shift to align work with competent operators performing the Operations tasks, as well as making sure any employee's training is aligned with the correct trainer for the task they are training on.
• Observe and make recommendations regarding the efficiency of the Terminal's operational processes.
• Assist in planning and coordinating customer service activities in consultation with the Operations Manager / Terminal Manager. Act as the primary contact for customers in conjunction with the Assistant Terminal Manager or Terminal Manager.
• Follows and ensures compliance of staff with all regulations and laws.
• Maintains proper record keeping, including but not limited to Operations Service Orders, Work Orders, Training, and Time Keeping.
• Train and mentor operators, verifying core competencies and understanding of operational procedures. Complete periodic spot checks to validate proper training.
• Ensure that all equipment not in operating order is taken out of production and that repairs and maintenance of equipment are timely resolved, and ensure a work order record is provided.
• Work with HSEQ and write permits such as safe work, hot work, confined space, and LOTO.
• Assist the HSSE representative in developing, implementing, and enforcing company policies and procedures to promote and ensure a safe and environmentally responsible workplace. Approve contractor qualifications in consultation with the HSSE department and procurement. Ensure contractors are following all The Company policies/procedures, including compliance with regulatory requirements.
• Conduct safety meetings and daily inspections.
• Ensure all transfer loads/discharges are carried out per The Company polices and regulations, including ensuring appropriate product level in loading/unloading, coordinating the logistics and movement of conveyances.
• Direct tank cleaning activities, along with waste logistics.
• Assist the Assistant Terminal Manager / Terminal Manager in defining the scope, cost estimate, and goal of projects. Assist the Terminal Manager with the management of the projects, including RFPs/bids, budget monitoring, vendor/contractor management, specs monitoring, and compliance issues.
• May assist the Assistant Terminal Manager / Terminal Manager in conducting customer and regulatory audits and inspections.
• Prepare and submit various management reports promptly.
• Plan and complete special projects as assigned by management, including serving on The Company committees.
• Demonstrate commitment to continuous efficiency improvement.
• Ability to read and understand Safety Data Sheets (SDS's)
• Interact and communicate with staff and co-workers professionally and appropriately and respond to and give feedback respectfully and positively.
• Take the initiative to identify problems, use judgment to find appropriate solutions, and follow through on resolving issues promptly.
• Support team efforts, actively work to generate respect and enthusiasm, cooperate with others, and actively learn from other team members.
• Report to work on time, prepared to perform the duties of the position, and willing to perform the duties as workload necessitates.
• Conduct employee performance evaluations.
• Mentor, coach, and assist in improving employee skill sets.
• Work with Human Resources to ensure compliance with company policies and procedures and/or bargaining unit contracts as well as local, state, and federal laws. Coordinate activities with Human Resources to ensure that recruitment, retention, employee relations, performance management, and other human resource issues are effectively and efficiently carried out.
• Supervisors shall comply and ensure that assigned employees are compliant with applicable regulatory and company health, safety, environmental, and security requirements. Supervisors, and assigned employees, are expected to complete required training in a timely manner; perform duties in a safe and environmentally sound manner; and immediately report injuries/illnesses, environmental spills/releases, and any unsafe acts or conditions to supervision in support of continual improvement of the company's health, safety, environmental, and security performance.
• NOTE: Other duties may be assigned as needed.

To perform the duties of this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below outline the knowledge, skills, abilities, and competencies required in this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Associate degree or bachelor's degree preferred, or equivalent industry-related Supervisor experience.
• Minimum 3-5 years' experience as a terminal operator or in a related field, such as terminal operations, pipelines, refineries, chemical plants, or tank vessels.
• Knowledge of and ability to manage staff
• Knowledge of and skilled in operating equipment, i.e., forklift, crane, hydraulic
• Ability to use hand/power tools
• Ability to wear safety equipment, including respirator, safety shoes, goggles, gloves, and similar equipment
• Ability to read, analyze, and interpret documents (regulations, policies, reports, bids, etc.), blueprints, drawings
• Ability to write reports, correspondence, and procedures
• Ability to manage liquid inventory and convert units of measurement (i.e., tons to barrels, gallons to liters)
• Ability to effectively present information, communicate with, and respond to questions and complaints from staff, co-workers, management, and customers
• Proficient in Microsoft Office software (i.e., Excel and Word)
• Experience and ability in working with and evaluating contractors, subcontractors, and similar vendors
• Knowledge of pertinent laws and regulations
• Customer service focus
• Ability to communicate effectively, verbally and in writing, with customers and co-workers; ability to write reports/documents
• Ability to interact with others in a professional and appropriate demeanor, work effectively with a diverse group of individuals, and maintain effective working relationships with staff and customers
• Ability to manage multiple tasks and meet deadlines
• Ability to work independently with general direction from management
• Capable of reporting to work on time, prepared to perform duties of the position, and willing to perform duties as workload necessitates
• Ability to carry out the duties of this position while helping the company to meet its mission and while adhering to policies, procedures, and regulations, especially safety regulations.
• Must be TWIC eligible.

The working conditions and environment, and the physical requirements/activities listed below are representative of those that an employee must meet to perform the essential functions of the job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions and Environment: While performing the duties of this position, the individual is often exposed to a variety of weather conditions, including extreme rain and heat/cold, noise, fumes, grease, oil, noxious odors, cleaning chemicals, paints, glues, and solvents. Approximately 75% of the workday is outdoors.

Physical Requirements/Activities: This position involves standing, bending, stooping, walking, and climbing. Frequently, the employee is required to perform tasks that involve kneeling, bending, crawling, crouching, pushing, pulling, lifting, or twisting. The Employee must be able to correctly wear all required personal protective equipment (PPE), including but not limited to respirators and full chemical suits. Must be clean-shaven where the respirator seals to ensure proper fit and protection, under OSHA standards. Must be able to wear and work in a full-body chemical protective suit for extended periods, which may include gloves, boots, and face shields. Occasionally, the employee is required to lift or exert force of more than 50 pounds. Frequently, the employee is required to lift or exert