Administrative Operations Coordinator

Job Description

Job Description

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** Operations Coordinator **

SkyGuard Roofing is seeking a highly organized Operations Coordinator to support our growing team. This role is responsible for managing customer communications, scheduling appointments, coordinating sales activities, ordering materials, and assisting with daily office operations.

Responsibilities

• Answer incoming customer calls and emails
• Schedule and confirm appointments
• Assign leads and appointments to sales representatives
• Manage calendars and coordinate daily schedules
• Order materials and coordinate deliveries with suppliers
• Maintain accurate records in JobNimbus and other company systems
• Follow up with customers and provide exceptional customer service
• Assist with office administration and operational tasks
• Coordinate communication between customers, sales staff, and vendors

Qualifications

• Strong communication and customer service skills
• Excellent organizational and multitasking abilities
• Experience with scheduling, dispatching, or office administration
• Proficiency with Microsoft Office and Google Workspace
• Experience with CRM software (JobNimbus experience is a plus)
• Construction, roofing, or home-services experience preferred