Technical Support Specialist

Intuit, Inc.

An electric utility client is looking for a hands-on Outage Management Systems (OMS) Technical Support Specialist who will provide subject matter expertise supporting the Outage Management System (OMS) application. Location: Hybrid in Southern California /possible Remote

RESPONSIBILITIES

Provide SME supporting the CGI Outage Management System (OMS) application. Scope includes operational and maintenance support. Support PST working hours. Must support on-call duty support rotation shared with existing team. Assist with system logic, processes, and data particularly as it relates to OMS-related projects, customer communications, and operational activities. Contribute to the upcoming database and operating system (OS) server upgrades. This would involve tasks such as OMS configuration, testing and other hands-on support. Collaborates directly with IT team maintaining, improving, and implementing communications, hardware, and software infrastructure Experience performing data analysis Support data requests from SQL databases specific to electrical utility events. Designs, administers and monitors grid application software configurations. Create and execute shell scripts and/or python code. Writes and reviews documentation to describe configuration processes, logic, and test plans.

QUALIFICATIONS

Bachelor’s degree Maintenance experience with back-office support of the Outage Management System Electrical Utility or similar. OpenGrid Network, SQL database, python, windows server maintenance, and operational support. #J-18808-Ljbffr Intuit, Inc.

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Vacancy posted 2 days ago

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