Patient Access Representative
$26 - $28 per hourInSync Consulting Services
Job Description
Job Description
Location: Onsite – Mission Bernal Campus, San Francisco, CA
Pay Rate: $26–$28 per hour
Employment Type: Temporary Contract
Assignment Length: 12–26 weeks
Openings: 2 Full-Time | 1 Part-Time
Equipment: Provided
Job Description
We are seeking experienced Patient Access Representatives to support patient registration and admitting operations in a busy healthcare environment. This role is ideal for someone with strong customer service skills, experience with financial clearance, and the ability to accurately manage patient registration and insurance information.
Responsibilities
- Perform face-to-face patient registration and verify patient identity.
- Accurately collect and enter demographic, clinical, financial, and insurance information.
- Complete registration and financial clearance processes.
- Verify insurance eligibility, benefits, referrals, and authorizations.
- Collect signatures, physician orders, and required documentation.
- Scan and upload documents and maintain accurate registration records.
- Explain estimated patient financial responsibility and collect or process payments.
- Refer patients to financial counseling when appropriate.
- Answer patient questions and provide professional, compassionate customer service.
- Support cashiering and other admitting workflows as assigned.
- Maintain patient confidentiality and comply with privacy regulations and revenue cycle policies.
Qualifications
- High school diploma or equivalent.
- At least 2 years of experience in financial clearance, financial counseling, or customer service in a hospital, clinic, insurance, managed care, or related financial services setting.
- Experience with face-to-face patient registration and identity verification.
- Knowledge of insurance eligibility, benefits verification, referrals, and authorizations.
- Ability to calculate estimated patient responsibility and collect or process payments.
- Proficiency in computer data entry, patient registration systems, and document management.
- Strong communication, attention to detail, and time management skills.
Preferred Qualifications
- Associate degree or equivalent education and experience.
- CHAA, CPAT, or CRCR certification.
- Working knowledge of medical and insurance terminology.
- Experience with financial counseling in acute or non-acute patient access settings.
- Bilingual fluency in English and another language.
- Completion of relevant regulatory training or skills validation competencies.
InSync is a national staffing firm specializing in education, healthcare, and non-clinical placements. InSync is a verified Service-Disabled Veteran-Owned Small Business (SDVOSB) and a Disabled Veteran Business Enterprise (DVBE). These certifications reflect our commitment to accountability, regulatory compliance, and high standards of Service.
Company Description
InSync is a national staffing firm specializing in education, healthcare, and non-clinical placements. InSync is a verified Service-Disabled Veteran-Owned Small Business (SDVOSB) and a Disabled Veteran Business Enterprise (DVBE). These certifications reflect our commitment to accountability, regulatory compliance, and high standards of Service.
Vacancy posted 10 days ago
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