IT & Website Support Specialist (MSP / Managed Services)
GuruSchools
Hiring an experienced IT & Website Support Specialist for a public sector managed services engagement with the Asbury Park Housing Authority. The consultant will provide end-to-end IT infrastructure support, cybersecurity monitoring, Help Desk services, Microsoft Windows administration, and WordPress website maintenance for the Authority’s network and business systems.
Employment Details
Employment Type:
Contract (1099/C2C)
Location:
Asbury Park, NJ (Hybrid)
Support Hours:
Mon-Fri + Emergency Support
Duration:
12 Months
Key Responsibilities
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Manage Windows servers, workstations, tablets, printers, and network infrastructure.
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Monitor firewalls, antivirus, ransomware protection, and cybersecurity threats 24/7.
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Perform server backups, disaster recovery, and cloud/off-site backup management.
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Provide remote Help Desk and on-site technical support (minimum 4 hours/week).
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Configure Microsoft users, mailboxes, patch management, and hardware installations.
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Maintain and update the organization’s WordPress website, plugins, SSL, hosting, and responsive web pages.
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Conduct security audits, vulnerability assessments, and IT documentation.
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Deliver staff training, user guides, and ongoing technical assistance.
2026-ITB-IT-Website-Support-Services.pdf
Required Qualifications
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5+ years of experience in IT infrastructure or Managed IT Services.
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Strong knowledge of Windows Server, Active Directory, Microsoft 365, networking, and firewalls.
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Experience with cybersecurity, backup & disaster recovery solutions.
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Hands-on experience supporting WordPress websites and web hosting.
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Excellent troubleshooting and customer support skills.
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Ability to provide both remote and on-site technical support.
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