Customer Service Representative

GFL Environmental - - Responsibilities: Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web.; Communicate clearly and concisely with on-the-road employees to give instructions and assistance.; Answer incoming and make outgoing customer telephone calls.; Receive and resolve, within established guidelines, customer questions and concerns.; Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales.