ServiceNow Developer/Architect

Will need to get public trust clearance before starting - takes 3-4 weeks or so


Two days onsite, Baltimore Leidos office- need to be within a two-hour drive


7 + years total exp with a Bachelors


*** Selected candidate must reside within two (2) hours of SSA Headquarters in Woodlawn, MD


*** Selected candidate must be willing to work on-site at least 2 days a week.


Oh and these certs - the client will not accept any resume without ALL THREE of these certifications:
• SAM/Ham
• CMDB
• ITOM

Advanced technical principles, theories, and concepts; ServiceNow products and inter product integration; scripting on ServiceNow
• ?JavaScript or similar scripting languages, and the web as a development platform
• Modern UI frameworks like Angular or React
• Full stack development or developing automated solutions
• DevOps implementations
• Integrations and REST API automation
• Agile development practices (e.g. SAFE, Scrum)
• Automated testing using tools such as ServiceNow ATF
• Business analysis and design
• Server/infrastructure administration
• Security, Governance, Risk & Compliance -- with good aptitude on development and configuration skills
• Attend all customer technical discussions/design/development meetings and provide technical inputs to further enhance the code quality/process.
• Provide guidance/support to other junior/mid-level developers.
• Impact functional strategy by developing new solutions, processes, standards, or operational plans that position customer competitively in the marketplace with best practices.
• All other duties as assigned or directed.


FOUNDATION FOR SUCCESS (Basic Qualifications)
• Experience with multiple ServiceNow product implementations and development
• Experience in scripting on the ServiceNow platform
• Experience on ServiceNow platform support and administration
• Proficiency with various features and functionalities of the ServiceNow platform
• Thought leader for design and implementation of new solutions involving ServiceNow products like BIA, SAM, CM.
• Experience working in Agile Practices (e.g. SAFE, Scrum)


FACTORS TO HELP YOU SHINE (Required Skills)


These skills will help you succeed in this position:
• Follow best practices to configure, enhance, and maintain ServiceNow platform implementations across multiple ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management.
• Develop solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services with out of the box capabilities.
• Drive technical solutions to integrate a wide suite of IT system and COTS tools and products with the ServiceNow platform.
• Develop and execute ServiceNow roadmaps as defined and approved by the client(s).
• Lead team members in configuring and maintaining the platform with performance optimization.
• Create and present implementation plans that are reviewed and approved by program leadership and the client.
• Provide weekly and monthly reports that keep program leadership and the client apprised of technical progress, potential risks with documented mitigations, and issue resolution plans and status.
• Represent Leidos as the technical face of the company with partner teams and the client.
• Work with cross-functional team in an agile and fast-paced development environment to define user stories and tasks.
• Use your ServiceNow subject matter expertise to influence the program and client on the evolution of the platform.


HOW TO STAND OUT FROM THE CROWD (Desired Skills)


Showcase your knowledge of modern development through the following experience or skills:
• Experience working in a highly agile (SAFe, Scrum, Kanban) environment
• Understanding of SOAP, REST, JSON technologies
• Experience working in a PaaS/SaaS environment
• SME across ServiceNow products from design, implementation, testing and operations.
• Demonstrated ability to influence and consult including providing options with pros, cons and risks around key technical decisions during design and implementation
• Strong organizational skills and understanding of the Project Management lifecycle
• Prior Federal government experience.
• Self-starter, highly motivated individual who adapts and isn't afraid to volunteer in a dynamic work environment
• Strong attention to detail with an ability to operate effectively across multiple priorities
• ?Bachelor's degree with 7+ years of experience
• Must be able to obtain a Public Trust