Human Resources Specialist

Human Resources SpecialistAt OnPath Credit Union, we share a passion for delivering exceptional service. Your primary role will involve building relationships with our members, offering personalized solutions and identifying opportunities to help them achieve financial success. If you thrive in an environment with team members who truly enjoy what they do and you are sales driven and motivated to succeed, then OnPath is the place for you! Voted twelve years in a row as one of the Top 40 Places to Work by the Times Picayune, we offer:Competitive CompensationImpressive Benefits Package including Medical, Dental, Life Insurance, and 401(K) PlanPaid Vacation, Wellness, Sick Time, and moreThe HR Specialist runs the day-to-day administration behind OnPath's people programs: recruitment, benefits, leave, talent management, and employee records. This role is the HR team's central admin seat. It handles the transactions that keep programs accurate and on time, and it is the first point of contact for employee HR questions. The work frees the Director and Manager of HR to focus on strategy, leader partnership, and program design.The role works daily with the Manager of HR on benefits, leave, and HRIS work, and with TQC, OnPath's recruitment CUSO, on hiring logistics.Major Duties and ResponsibilitiesRECRUITMENT ADMINISTRATION AND RECRUITING AGENCY COORDINATIONPrepare and send offer letters; track acceptances and start dates.Initiate and monitor background checks, credit checks, and other pre-employment requirements, and resolve holds with the vendor.Serve as day-to-day contact for TQC on candidate logistics, interview scheduling, and status updates within agreed SLAs.Coordinate new hire onboarding: paperwork, I-9 verification, system setup requests, and first-day logistics and Orientation setup, uniform orders as applicable.BENEFITS ADMINISTRATIONProcess benefits enrollments, qualifying life events, and terminations in the HRIS and carrier portals.Reconcile carrier eligibility and invoices with the Manager of HR; resolve discrepancies.Support open enrollment logistics: communications, employee questions, and data audits.Process COBRA notices and other required benefits notifications.Administration of all employee Service Award Programs.LEAVE ADMINISTRATIONAdminister FMLA, state leave, and other leaves of absence: notices, certifications, tracking, and return-to-work steps.Coordinate ADA accommodation paperwork and documentation with partnership from the Human Resources Manager.File and track workers' compensation claims and short- and long-term disability claims under direction of the Director of HR.TALENT MANAGEMENT ADMINISTRATIONRun the calendar for annual goal setting, mid-year check-ins, and performance reviews; send reminders and track completion by leader.Track new hire 90-day reviews and other milestone check-ins.Maintain review and goal records in the HRIS and produce completion reports for HR leadership.Track required compliance training and other learning completions; follow up on overdue items.Prepare employee data for annual merit and compensation cycles.EMPLOYEE RECORDS AND HRIS DATAEnter and audit employee changes: new hires, transfers, pay changes, and terminations.Maintain personnel, medical, and I-9 files to OnPath's retention and confidentiality standards.Pull standard reports and support audits and data requests.Enter new hire data into required systems.HR SERVICE DESKAct as the first point of contact for employee HR questions; resolve routine issues and route the rest to the right owner.Process employment and income verifications.Keep HR forms, intranet pages, and FAQs current.Process NMLS licenses as applicable.Facilitate employee events.Other duties as assigned.Knowledge and SkillsEXPERIENCE2–4 years of HR experience, with hands-on work in at least two of these areas: benefits administration, leave administration, recruitment coordination, or HRIS data management.EDUCATION/CERTIFICATIONS/LICENSESBachelor's degree in human resources, business, or a related field.SHRM-CP, aPHR, or PHR certification, or progress toward one.INTERPERSONAL SKILLSCourtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring.Communications generally require shorter and not in-depth discussions.OTHER SKILLSWorking knowledge of FMLA, ADA, COBRA, and I-9 requirements.Experience entering and auditing data in an HRIS.High accuracy and attention to detail with confidential information.Ability to manage a high volume of requests, meet deadlines, and follow up without reminders.Clear, friendly written and verbal communication with employees at every level.Proficiency in Microsoft Office, especially Excel and Outlook.Experience in a credit union, bank, or other regulated financial institution.Experience working with a recruitment vendor or outsourced partner.ADA RequirementsPHYSICAL REQUIREMENTSIs able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 25 lbs.Must be capable of climbing / descending stairs in an emergency situation.Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.Must be able to work extended hours or travel off site whenever required or requested by management.Must be capable of regular, reliable and timely attendance.WORKING CONDITIONSMust be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.Office environment with standard computer and phone use.Occasional travel to OnPath branches for onboarding, open enrollment, or employee events.MENTAL AND/OR EMOTIONAL REQUIREMENTSMust be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.Must be able to read and carry out various written instructions and follow oral instructions.Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics.Must be able to speak clearly and deliver information in a logical and understandable sequence.Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.Must be able to effectively handle multiple, simultaneous, and changing priorities.Must be capable of exercising highest level of discretion on both internal and external confidential matters.