Account Manager - Remote

Account Manager (Remote): The Impact You'll Have On The Organization and World

You'll provide hands-on support to our team. You'll maximize and develop multiple aspects of the business, including goals, strategies, market development, and business development in terms of volume, revenue and margin within multiple growing segments. You'll build customer relationships and will coordinate and implement effective market segment strategies and account strategies. You'll contribute to the major objectives and long-range goals of the organization while facilitating peer-to-peer executive relationships with our strategic partners.

It's Better with Bakelite: Our Commitment Back to You

• You'll Help Shape Our Future. As a Bakelite associate, you're part of a diverse, global population creating the next generation of the company and we expect you to put your fingerprint on it.
• We Champion Our Associates. At Bakelite, you don't just climb the career ladder you pave your personal path through continued learning and development.
• Together, We Will Protect the Planet. From our processes to our products, we are focusing on the opportunities that both grow our profitability as a company, and improve and protect the planet.
• Safety is a Core Value. At Bakelite, safety is a 24/7 mindset. We are all safe today to ensure we are able to show up tomorrow for our families and friends, for each other and for our communities.
• We Care. Plain and simple, we care about our associates. From the top on down, we place a high value on our culture and the associate experience. We offer competitive compensation, robust benefits and support our associates every step of their career.

What Does a Typical Day Look Like? Here are your primary responsibilities:

• Champion a strong safety culture within key account markets.
• Lead strategic growth in new and existing markets by analyzing trends, identifying opportunities, and targeting high-value customers.
• Manage complex contract negotiations, ensuring terms benefit the company while supporting cross-functional collaboration.
• Develop and execute strategic account plans to maximize value delivery and business outcomes.
• Guide cross-functional teams to shape and implement market segment strategies.
• Provide insight into market dynamics, competitor actions, and customer behavior to inform business strategy.
• Forecast and manage budgeted volumes, revenue, and margin; support all sales contracts within territory.
• Maintain CRM records and reports, including call notes, project tracking, and expense reports.
• Apply judgment to travel and entertainment decisions to optimize return on investment.
• Collaborate with Sales & Operations Planning to align forecasts with customer demand and inventory.
• Use value-based selling and technical expertise to differentiate offerings and drive customer preference.
• Identify and implement pricing opportunities based on product value and customer needs.
• Act as a strategic advisor to management and an external spokesperson when needed.
• Build and manage a high-margin growth pipeline.
• Participate in special project teams and lead customer-centric technical initiatives.
• Deliver presentations to internal and external stakeholders.
• Collaborate with marketing and product line managers on market intelligence and portfolio strategy.
• Travel up to 50% to engage customers and support business development efforts.

What is Needed to be Successful in this Role (Required Skills/Abilities):

• Travel up to 50% to engage customers and support business development efforts.
• B.S. Degree minimum, preferably in (Chemistry, Engineering, Chemical Engineering, Biology).
• Minimum 3 years of industrial chemical sales, or a background in technical, marketing or procurement. Preferably with an emphasis on Industrial and Polymer Chemical markets.
• Must have demonstrated evidence of a high degree of productivity and be considered a subject matter expert in both knowledge/skills in the commercial field and technical fields.
• Ability to work well independently to achieve objectives and goals.
• Advanced interpersonal communication.

Preferred Qualifications

• Key Account Management.
• Value quantification experience.
• OEM & fabricator company experience in polyurethane and chemical intermediate markets.
• Training in finance, and or marketing.
• Commercial experience.