Field Service/Desktop Technician II - 1st shift

Job Description

Job Description

Responsibilities:
Provide onsite support for IT equipment including POS systems, desktops, printers, access points, and network devices
Troubleshoot and resolve hardware, software, and network issues
Perform installations, upgrades, and break/fix support
Support copper and fiber cabling, including basic terminations
Document all work, updates, and resolutions in ticketing systems
Travel daily (route-based travel)
Work with remote teams to resolve escalated technical issues
Occasionally lift up to 50 lbs

Qualifications:
1+ year of IT technical support or field technician experience
CompTIA A+ (preferred)
Experience with Windows, MS Office
Familiarity with networking fundamentals and IT hardware
Experience with cabling (copper/fiber) is a plus
Strong communication and customer service skills
Valid driver's license required \nCompany Description

We are committed to delivering exceptional services and professionals with proven work ethics and processes.
Provide an exceptional client experience
Deliver on our commitments
Build trust by thinking and acting with integrity
Create an environment that inspires innovation

Company Description

We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation