Application Specialist I

DescriptionD.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at for more information.D.R. Horton, Inc. is currently looking for a Application Specialist I. The right candidate will be responsible for supporting internal and external customers on a variety of new and existing application solutions.Essential Duties and Responsibilities include the following. Other duties may be assigned.Primary responsibility will be supporting internal and external users with system and process questions in a variety of software products predominately through email, chat or phoneResponsible for learning, communicating and understanding the various business processes utilized by Sales, Construction Management, Operations, Purchasing, Accounting and vendor partners within a new home construction environmentLearn to troubleshoot software and develop test cases within the software set to validate and confirm issues reported by end usersIdentify and communicate issues and trends to other teams as needed, with the ability to identify the overall business impact in the communication and the urgency that should be placed on a resolutionAid in implementation and post-implementation support of new applicationsParticipate in communication and logging of software defects/enhancements to design and development teamsPerform Quality Assurance (QA) testing based on issues reported by end users Increase knowledge and experience to become a subject matter expert for new software programs supporting Sales, Construction Management, Operations, Purchasing, Accounting, and external vendor partnersParticipate in user requirement definition and analysisConducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the companyAbility to work periodically after hours and on weekendsAbility to work overtimeAbility to travel overnightQualificationsEducation and/or ExperienceHigh school diploma or general education degree (GED)Ability to learn new applications and business processes in a rapidly changing environmentExperience working independently and in a collaborative environment is essentialMust have experience providing customer service to both technical and non-technical end usersExcellent grammar, spelling, reading, writing and proof-reading skills requiredPossess analytical skills and with excellent communication skills will seek to provide quality customer service while solving problemsAbility to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applicationsProficient with Microsoft Office Suite (Word, Excel, Power Point) and emailPreferred QualificationsBachelor's degree in Business, Finance, Accounting, Construction, MIS, or Project Management from a four-year college or university a plusWorking knowledge of JD Edwards or similar accounting system and related integration software systems preferredExperience with Homebuilder Sales or Scheduling software, or a strong background in home building concepts is a plusPrior consulting experience a plusCome join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:Medical, Dental and Vision401(K)Employee Stock Purchase PlanFlex Spending AccountsLife & Disability InsuranceVacation, Sick, Personal Time and Company HolidaysMultiple Voluntary and Company provided BenefitsBuild YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleTooJob Field: Information TechnologyOrganization: CorporateSchedule: Full-time