Office Manager

Office Manager – Groundworks, Traverse City, MI Foundation Systems of Michigan, a Groundworks Company, seeks a talented Office Manager to join our team in Traverse City, MI. Responsibilities Act as the customer advocate, ensuring each branch department is fully engaged and connected with our customers. Support branch operations with job costing, scheduling, permitting and administrative tasks. Collaborate with Accounting and Human Resources to manage onboarding, pay, timekeeping and other employee administrative tasks. Manage the Office Administrative staff and oversee day‑to‑day office functions. Report, track, and monitor progress and improvements routinely to Operational Leaders regarding overall branch needs and health. Maintain customer service through issue resolution. Regularly report to work on time each working day. Perform additional duties as assigned. Qualifications Technical degree preferred but not required. 2–4 years of management experience with direct customer service background. Construction or home services experience is a plus. Working Conditions Full‑time, onsite at 3805 Elmers Industrial, Traverse City, MI 49685. Ability to sit for extended periods, use fine motor skills for typing and document handling, good vision for reading, and clear communication for in‑person and phone interactions. Minimal physical exertion beyond basic mobility around the office environment, or travel to different locations by car or through airports and flights. #J-18808-Ljbffr Groundworks