Staff UX (User Experience) Designer

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role The Staff User Experience (UX) Designer will lead high profile projects for the BeyondTrust security software platforms. As the Staff UX Designer, you will be responsible for creating exceptional user experiences, developing design strategies, as well as mentoring and guiding the UX team in executing design projects. You will work within product teams and collaborate closely with stakeholders, including product managers, developers, domain specialists, and a content writer to shape the overall user experience vision and ensure it aligns with business objectives. What You’ll Do Develop and Drive UX Design Strategy: - Support the Manager of UX Product Design in shaping the overall UX design vision, strategy, and roadmap for product experiences, considering user needs and business goals. - Work with UX researchers to identify usability testing initiatives and analyze feedback to inform design decisions to continuously enhance the user experience. - Provide mentorship, coaching, and design leadership to UX designers, sharing expertise, raising design quality, and supporting professional growth through guidance and collaboration. - Support the UX design practice by actively seeking process improvements, driving productive change, and running exercises to encourage widespread UX adoption. - Serve as a trusted UX expert across product teams, providing guidance on user experience best practices, design system standards, and research-backed recommendations.

Create Exceptional User Experiences: - Work on product roadmap initiatives, as well as being proactive in identifying UX enhancements within products; creating validated improvement suggestions that can be added to the product roadmap. - Lead the design process, including user-centric design thinking, ideation, wireframing, prototyping, and user testing. - Illustrate design ideas using storyboards, process flows, and sitemaps. - Design intuitive and visually compelling user interfaces, utilizing the Shield BeyondTrust Design System, as well as identifying improvements to align with the overall user experience strategy. - Evolve company design language and standards. - Conduct and synthesize research activities when needed, while collaborating with dedicated UX Research specialists to plan, execute, and analyse studies that inform design decisions and reduce product risk. Collaborate with Cross-functional Teams: - Facilitate cross-functional workshops to define project strategy, measurable success goals, and ideation sessions to ensure the product team are engaged, heard, and aligned to a common product outcome and shared vision. - Work closely with product managers, product owners, developers, and other stakeholders to understand business requirements and technical constraints to ensure the successful implementation of design solutions that align to users needs. - Drive alignment across teams by identifying opportunities to standardize experiences, reduce design debt, and establish scalable UX practices that improve consistency and efficiency across the BeyondTrust product portfolio. - Communicate and collaborate with marketing, sales, support, and executive management to maintain trusted relationships and encourage feedback avenues. - Advocate for user-centred design principles, promoting a culture of user empathy across the organization.