CHILD PROTECTIVE SERVICE WORKER I-IV

Job Title

Child Protective Service Worker I-IV (Job ID: 54253)

Department of Health and Human Services, Division for Children, Youth, & Families, Concord District Office

Location: US:NH:CONCORD

Employment Type: FULL-TIME

Salary: USD 22.500-42.600

Post Date: 11/06/2026

Close Date: 12/08/2026

Contact: State of New Hampshire - Division of Personnel, Monday through Friday 8:00 AM - 4:00 PM EST View phone number on click.appcast.io or View email address on click.appcast.io

Salary by Level

• Child Protective Service Worker I: $22.50-$30.02
• Child Protective Service Worker II: $25.40-$34.14
• Child Protective Service Worker III: $28.74-$38.85
• Child Protective Service Worker IV: $31.33-$42.60

Qualifications

• CPSW I Equivalent combination of 2.5 years of education and experience after completion of high school. Education and experience must be in social work, professional case management, psychology, social psychology, sociology, human services, criminal justice, behavioral science, cultural anthropology, counseling, pastoral counseling, divinity, education, or a related field.
• CPSW II Associate's degree and 2 years of experience OR equivalent combination of 4 years of education and experience after completion of high school. Education and experience must be in social work, professional case management, psychology, social psychology, sociology, human services, criminal justice, behavioral science, cultural anthropology, counseling, pastoral counseling, divinity, education, or a related field.
• CPSW III Bachelor's degree and 1.5 years of experience OR equivalent combination of 5.5 years of education and experience after completion of high school. Education and experience must be in social work, professional case management, psychology, social psychology, sociology, human services, criminal justice, behavioral science, cultural anthropology, counseling, pastoral counseling, divinity, education, or related field.
• CPSW IV Bachelor's degree and 3 years of experience OR equivalent combination of 7 years of education and experience after completion of high school. Education and experience must be in social work, professional case management, psychology, social psychology, sociology, human services, criminal justice, behavioral science, cultural anthropology, counseling, pastoral counseling, divinity, education, or a related field.

License & Certification

Valid driver’s license or access to transportation

Other Requirements

Must be available for non-traditional work hours to meet the needs of client families and children in their homes and other public locations.

Preferred Qualifications

Experience in human services or education field working with children and/or families.

After-Hire Requirements

Must successfully complete the CPSW Academy within 12 months of hire.

Career Advancement Opportunities

• Promotion to Level 3 (21-1020 Social Workers-3) from Level 2 (21-1020 Social Workers-2) based on CPSW Academy completion, satisfactory performance evaluation, and being free of discipline for one year, requiring a performance-based recommendation and approval.
• Promotion to Level 4 (21-1020 Social Workers-4) from Level 3 (21-1020 Social Workers-3) based on similar criteria.
• Promotion to Level 5 (21-1020 Social Workers-5) from Level 4 (21-1020 Social Workers-4) requiring CPSW Academy and formal mentoring program completion, satisfactory performance evaluation, free of discipline for one year, up-to-date case records, and supervisory recommendation and approval.

Responsibilities

• Establish and develop relationships with children and their families to assess and secure immediate safety and prevent further abuse/neglect.
• Conduct basic interviews of the victim and perpetrator; evaluate risk for child remaining in home and recommend action.
• Collaborate with community agencies including law enforcement, school, and medical personnel for investigation, service provision, and compliance with protocols.
• Make reasonable efforts to maintain child in family, prepare safety plan.
• Arrange in-home services when abuse/neglect allegations are founded and child can remain safely in home with family cooperation.
• Locate suitable alternative placement, prepare child and family for placement, facilitate visits, and transport necessary appointments.
• Develop case records, complete required documentation (safety plan, court reports, Bridges documentation).
• Attend required training: 30 hours of in-service training annually after CPSW Academy.
• Provide outside education and information sessions with community agencies.
• Demonstrate independent decision-making; supervise interns; manage business operations in absence of supervisor.

Benefits

• Dental Plan at minimal cost for employees and families ($500-$1800 value).
• Flexible Spending healthcare and childcare reimbursement accounts.
• State defined benefit retirement plan and Deferred Compensation 457(b) plan.
• Work/life balance flexible schedules, paid holidays and generous leave plan.
• State-paid life insurance of $50,000 plus additional low-cost group life insurance.
• Incentive-based Wellness Program (ability to earn up to $500).
• HMO or POS Medical and Prescription Drug Benefits (value variable by plan).
• State's share of Employee's Retirement: 12.87% of pay.

Other Information

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

EOE

TDD Access: Relay NH View phone number on click.appcast.io