ITSM Process Lead: Incident, Change & Release Excellence
HCLTech
HCLTech in the United States is seeking a seasoned ITSM Process Lead to drive end-to-end governance and optimization of Incident, Problem, Change, and Release Management. You will ensure operational stability and alignment with enterprise ITSM standards in a regulated environment. The role requires 10–25 years of ITSM/ITIL experience, hands-on ServiceNow ITSM expertise, and ability to lead major incident bridge calls in healthcare/regulatory contexts. ITIL v3/v4 preferred. #J-18808-Ljbffr HCLTech
Vacancy posted 1 day ago
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