Intake Coordinator
Heart to Heart Hospice
You can Make A Difference in the lives of others!
At Heart to Heart Hospice, we provide "Compassionate Care from Our Hearts to Yours." Our employees enhance the lives of patients with life-limiting illnesses and their loved ones,during a time when compassionate care is needed most. We are dedicated to making a difference in the lives of employees, offering the opportunity to be associated with caring teammates, and creating positive contributions in each community we serve. Intake Coordinator What You Must Have:
At Heart to Heart Hospice, we provide "Compassionate Care from Our Hearts to Yours." Our employees enhance the lives of patients with life-limiting illnesses and their loved ones,during a time when compassionate care is needed most. We are dedicated to making a difference in the lives of employees, offering the opportunity to be associated with caring teammates, and creating positive contributions in each community we serve. Intake Coordinator What You Must Have:
- Degree in health care or related field preferred
- At least three (3) to five (5) years of experience in health care, preferably in hospice operations
- Admissions/Intake and customer service experience
- Valid Driver's License and Automobile Insurance
- Knowledge of corporate business management, governmental regulations, CHAP standards, and private payer practices
- Experience with EMR software
- Competitive Pay
- Medical, Dental & Vision insurance
- Paid Time Off
- Paid holidays
- 401k with up to 4% employer matching
- Tuition reimbursement
- Company car for qualifying individuals
- Mileage reimbursement
- Direct all daily patient referral and intake operations including participating in the establishment and implementation of intake policies
- Initiate chart into EMR and maintain workflow
- Maintain census, pending admissions, red flag, journey's end and care plan meetings on stand up board
- Ensure compliance with all state, federal and CHAP as applicable referral/intake regulatory requirements
- Establish and maintain positive working relationships with current and potential referral sources, build and monitor community and customer to enhance perceptions of Heart to Heart Hospice as a high-quality provider of services
- Gather, collate, and report referral statistics including key customer referral trends
- Participate in strategic planning including identifying opportunities for additional or improved services to meet unmet customer needs
- Maintain comprehensive working knowledge of company contractual relationships and ensures that patients are admitted according to contract provisions
- Participate in quality assessment performance improvement teams and activities
- Maintain comprehensive working knowledge of community resources and assist referral sources in accessing community resources should services not be provided by Heart to Heart Hospice
- Timely submission of all documentation
- Performance of other duties as required
Vacancy posted 2 days ago
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