POS Support Engineer (Windows / Retail Devices)
Lumen Solutions Group, Inc.
Company Description
Lumen Solutions Group Inc. is a technology consulting Services company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and Enterprise Transformation. Role: POS Support Engineer (Windows / Retail Devices)
Location: Philadelphia, PA -19104 (Onsite - 5 days in a Week)
Job Type: Contract Job Summary:
We are seeking a hands-on POS Support Engineer to support, deploy, and maintain Windows-based Point-of-Sale (POS) systems in a retail environment. The ideal candidate will have strong experience with Windows 10/11, POS hardware, device imaging, and ITSM tools, along with excellent troubleshooting and communication skills.
Key Responsibilities
Lumen Solutions Group Inc is an equal opportunity employer. All qualified applicants will be considered for employment without regard to any legally protected status.
Lumen Solutions Group Inc. is a technology consulting Services company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and Enterprise Transformation. Role: POS Support Engineer (Windows / Retail Devices)
Location: Philadelphia, PA -19104 (Onsite - 5 days in a Week)
Job Type: Contract Job Summary:
We are seeking a hands-on POS Support Engineer to support, deploy, and maintain Windows-based Point-of-Sale (POS) systems in a retail environment. The ideal candidate will have strong experience with Windows 10/11, POS hardware, device imaging, and ITSM tools, along with excellent troubleshooting and communication skills.
Key Responsibilities
- Provide end-to-end support for Windows-based POS systems and peripherals.
- Install, image, configure, and deploy POS devices across locations.
- Troubleshoot hardware, OS, and connectivity issues (break-fix support).
- Support device rollouts, upgrades, and refresh initiatives.
- Manage and maintain POS hardware inventory and asset records.
- Work with peripherals such as barcode scanners, receipt printers, and payment terminals.
- Log, track, and resolve incidents using ServiceNow or similar ITSM tools.
- Follow ITIL processes including incident, change, and problem management.
- Collaborate with cross-functional IT teams to ensure system stability and uptime.
- Document technical procedures, troubleshooting steps, and resolutions.
- Proven experience supporting POS (Point-of-Sale) systems.
- Strong knowledge of Windows 10 and Windows 11.
- Hands-on experience with device imaging, configuration, and deployment.
- Experience with POS hardware such as HP Engage Go, Ingenico, or similar.
- Solid understanding of hardware troubleshooting and break-fix support.
- Experience using ServiceNow or other ITSM platforms.
- Working knowledge of ITIL framework.
- Strong verbal and written communication skills.
- Experience in retail or store technology environments.
- Familiarity with SCCM, MDT, or other deployment tools.
- Exposure to large-scale device rollout projects.
Lumen Solutions Group Inc is an equal opportunity employer. All qualified applicants will be considered for employment without regard to any legally protected status.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the POS Support Engineer (Windows / Retail Devices) in United States vacancy
- ...POS Support Engineer (Windows / Retail Devices) Lumen Solutions Group Inc. is a technology consulting Services company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and...WindowsContract work
Lumen Solutions Group Inc.
Philadelphia, PA5 days ago - A multi-state retail organization is seeking a Call Center Technician to support store and corporate operations. In this role, you... ...troubleshooting skills with Windows PCs and Microsoft 365, and be able... ...for IT applications and POS systems. #J-18808-Ljbffr Insight...Windows
- Movado Group Inc. is hiring a GIT Support Analyst to provide first and... ...IT support to employees and retail stores. You will handle a range... ...applications and retail store POS systems. This role requires... ...technical skills in both Mac and Windows environments, along with...WindowsFlexible hours
$90k - $100k
...amenitized, and well‑located office, retail, and multifamily assets.... .... POSITION SUMMARY The AV Support Engineer will support audiovisual... ...in Monday.com Assist with Windows 11 patching, imaging, and content... ..., including imaging of new devices, as required Assist with...WindowsPermanent employmentTemporary workWork experience placementWork at officeRemote workFlexible hoursNight shiftWeekend workAfternoon shift- ...skilled Endpoint Desktop Engineer to support and enhance the... ...platforms used across Staples retail stores. This role... ...store endpoints Support Windows client operating... ...support for store desktops, devices, and related... ...retail store environments (POS systems, peripherals,...WindowsFull timeLocal areaShift workDay shift
- IT Support Specialist - Manufacturing & Retail Operations At Framebridge, we're reinventing how... ...and scale our Mobile Device Management (MDM) system for... ...troubleshooting, Point of Sale (POS) procedures, and tech... ...working knowledge of Windows and macOS, mobile device...WindowsFull timeLocal areaRemote workRelocation
- ...Description Job Description Retail Information Systems is... ...skilled and motivated Application Support Engineer to join our growing... ...operate primarily in a Microsoft Windows and Oracle-based environment... ...printers, and other connected devices. Manage and respond to...WindowsFull timeTemporary workRemote work
Retail Information Systems, Inc
Houston, TX24 days ago - ...Job Description: Retail Technology Application Support Engineer Location: Seattle, WA Duration: 10 Months We... ...related to retail platforms, including POS, Kitchen Display Systems (KDS), and... .../SQL databases. * Knowledge of Windows 11, Marimba, PowerShell, and Python...WindowsWork experience placement
Glow Networks
Seattle, WA5 days ago - ...Client : Infosys Job Title : Simphony POS Support Analyst Location : Miami, FL (... ...and Support Analyst - Dining Services & Retail Systems Location : South Florida(Miami... ...documentation accurately Capture device models and serial numbers across...Seasonal workLocal area
Info Way Solutions
Miami, FL1 day ago $27 - $30 per hour
...nationwide - primarily active QSR and retail environments. Work includes... ..., and IP power management devices, as well as decommissioning... ...site downtime within defined windows Perform pre- and post-installation... ...all site-connected devices (POS, kiosks, printers, displays,...WindowsFull timeRemote workFlexible hoursAfternoon shiftEarly shiftEssintial Enterprise Solutions
Hattiesburg, MS3 days ago- ...Group Inc. in Paramus, NJ is looking for an IT Support Analyst to provide first and second-level support for employees and retail stores. The role involves troubleshooting... ...experience, and must be proficient in both Windows and Mac OS. Strong communication and project...Windows
- ...IT Support Engineer Symmetry IT is a leading provider of managed services, proudly serving... ...Provide desktop and workstation support for Windows 11 devices, including software installation,... ...access control, Micros Simphony POS, and other hotel technologies. Perform...WindowsMonday to FridayWeekend work
Symmetry I.T.
Miami Beach, FL3 days ago - ...Role: POS Support Analyst Location: Seattle, WA or Remote... ...Troubleshooting) Expert knowledge of Windows 7/10 operating systems... ...0) Support POS software, device driver, operating system (... ...Video/Display components in the retail Café & Drive through stores...WindowsRemote workShift workWeekend workAfternoon shift
Infotree Global Solutions
United States1 day ago $16 - $20 per hour
...repairing, and maintaining various mobile devices, including smartphones and tablets.... ...The technician will provide technical support in both retail and field service environments,... ...problems related to operating systems like Windows, macOS, and mobile platforms Utilize...WindowsHourly payFull timePart timeFlexible hoursProvidence Phone Repair Inc.
Warwick, RI24 days ago- ...Service Desk Associate / Field Engineer Department: -... ...responsibilities: - Desktop support and deployment -- Windows 11, Apple - Windows... ...Backup, Veeam - Mobile device support -- Apple, Android... ...with a focus in hospitality, retail, and entertainment with clients...WindowsFull timePart timeWork at officeLocal areaImmediate startRemote work
Clearmind Technology
Los Angeles, CA6 days ago - ...financial stability. With 51 retail stores, 20 career centers, and... ...Overview The Senior IT Support Engineer is a strong technical contributor... ...for all IT deployed IT devices (laptops, pc's, servers, printers... ...for workstations, A/V, POS etc. Management of end user...Full timeTemporary workLocal area
Goodwill Industries of Northwest NC
Winston Salem, NC5 days ago $25 - $30 per hour
Skilled Wound Care is seeking an IT Support Specialist for in-person support in Playa Vista... ...tech environment, and assist staff with devices including laptops, iPads, and desktops. This role requires knowledge of macOS, Windows, and Linux, along with strong communication...Windows- ...Job Description Job Description POS Support Engineer Expert Technical Solutions has an outstanding... ...troubleshooting across POS software, Windows operating systems, networking, payment processing, and peripheral devices. POS Support Engineers take ownership of...WindowsPermanent employment
- ...Desktop Support Technician The Aspen Group (TAG) is... ...largest and most trusted retail healthcare business... ...Desktop Support Technician/Engineer. Hands-on,... ...operating systems, including Windows, iOS, and Mac OS required... ...familiarity with mobile device operation and Audio/...WindowsWork at officeRemote work
TAG - The Aspen Group
East Syracuse, NY5 days ago - ...Desktop Support Technician (Bench Technician - In-Shop) Location... ...Overview PowerPro Computers - the retail and repair division of Peggnet... ...tickets, and ensuring every device that leaves the bench meets... ..., etc.) Software issues (Windows, macOS, ChromeOS, iOS, Android...WindowsLocal areaNight shift
PeggNet Computers
Mendham, NJ3 days ago - ...for all types of jobs, and a supportive environment that enables you... ...location Description The IT Device & Test Lab Specialist supports... ...testing environments across Windows, Apple, and supported enterprise... ...the QA Manager and Apple Engineers. Onsite Testing Leadership:...WindowsWork at officeRemote work
- Support - Entry Level IT Support Specialist ALOHA POS Restaurant & Retail Point of Sale Systems About the job No Experience? We’ll train you! Cardinal Business Equipment... ...Experience Needed Basic computer knowledge (Windows, Apple IOS, etc…) Strong problem-solving...WindowsFull time
- ...restaurant, hospitality and small business retail industries providing POS and business solutions. We are looking for a high-performing IT Support to provides front line point of sale... ...is a plus. Experience with Linux, Windows O/S and Active Directory environment Knowledge...WindowsWork experience placementRemote work
- ...Henderson, Nevada is seeking an IT Support Specialist to provide... ...support for manufacturing and retail operations across multiple sites... ...hardware and software issues, manage device deployments, and support IT... ...experience, proficiency in Windows/macOS, and strong communication...WindowsFull time
$35 per hour
...Primary Responsibilities IT Support for Retail Sites Provides support... ...hardware and software, mobile devices, printers, scanners,... ...recommend solutions. Work with POS vendors and support Access... ...plus Experience with MS Windows 10 and Windows 11 required...WindowsHourly payFull timeTemporary workPart timeRemote workMonday to FridayFlexible hoursShift workWeekend workDay shift$25 per hour
...Restaurant, etc.) and retail brands internationally.... ...technology operations and support in brands without an IT... ...Tech Support engineer to join the team and continue... ...troubleshoot and support POS, networks, hardware, software... .... Experience with Windows and Mac hardware and...WindowsFull timeCasual workRemote workAfternoon shift$55k - $66k
...The Technical Support Administrator is responsible for... ...PCs, printers, mobile devices, Point-of-Sale equipment... ...resolve issues across PCs, POS systems, mobile devices... ...experience with: ~ Windows environments and... ...Dining and Carryout ~40% Retail Wine ~20% Retail and...WindowsHourly payTemporary workCasual workWork at officeRemote workFlexible hoursWeekend workAfternoon shift3 days per weekCooper's Hawk
Downers Grove, IL2 days ago- ...oriented team providing technical support to each of Abercrombie’s core... ...corporate, distribution, and retail store environments in a 24x7x3... ...of operating systems (Windows/Mac), word processing (Microsoft... ...required* Familiarity with mobile device hardware and operating systems...WindowsCasual workRemote workMonday to FridayFlexible hoursShift workNight shiftWeekend work
- ...Senior Application Support Engineer PGIM Credit is a global asset manager offering active solutions... ...institutional assets, $159 billion in retail assets, and $327 billion in proprietary... ...applications running on Linux and Windows platforms ~ Experience with MS SQL...WindowsFlexible hoursNight shiftAfternoon shift
PGIM Private Capital
Newark, NJ5 days ago $88k - $106k
...tech company disrupting the retail industry by putting AI, analytics... ...at Quince. Role IT Support Technician We are seeking a... ...audits , ensuring all company devices are accounted for and properly... ...Strong understanding of macOS and Windows operating systems . Proficiency...WindowsWork at officeLocal areaRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to POS Support Engineer (Windows / Retail Devices). Be the first to apply!
Related searches
- system support engineer United States
- sap support engineer United States
- l1 technical support engineer United States
- lead support engineer United States
- software technical support engineer United States
- senior application support engineer United States
- application support developer United States
- lab support engineer United States
- IT network engineer United States
- IT data engineer United States