RM | Louisville - Fern Creek KY

Ready to lead a passionate, peoplefirst team delivering mouthwatering scratchmade food and unforgettable service? As Service Manager, youll be the heartbeat of the dining roomcoaching your frontline crew, driving guest satisfaction, and energizing the team with fun events and proactive support. Join a fastgrowing brand that values career growth, strong benefits, and community spirit.

What Youll Be Doing:

• Own the guest experience by driving sales, service steps, and satisfaction scores.
• Inspire, coach, and develop FOH staffconducting evaluations, training, and performance management.
• Create a lively team culture through contests, theme nights, incentives, and ongoing oneonones.
• Oversee restaurant cleanliness, safety protocols, and compliance with all policies (including liquor control).
• Build and manage efficient schedules, hire and onboard new team members, and control liquor costs.

Experience You Bring:

• 3+ years in frontofhouse management in casual/fullservice dining.
• Proven track record leading teams in highvolume, fastpaced environments.
• Excellent communicator with strong coaching and discipline skills.
• Knowledge of liquor laws, inventory control, and safe food handling.
• Passion for guest service, creativity in team building, and ability to foster a positive culture.

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