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Senior Problem Management Lead: Drive Permanent IT Fixes

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company, seeks a Problem Mgmt. Lead / Problem Manager to own the end-to-end lifecycle of problem management for mission-critical IT services. You will detect, log, investigate, remediate, and close problems, ensuring permanent fixes or robust workarounds are implemented to improve stability. In coordination with incident, change, and service owners, you will drive root-cause analysis, define KPIs, manage problem queues, and lead cross-functional #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company

Vacancy posted 6 days ago
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