Admissions Counselor

Admissions Counselor

The Admissions Counselor actively recruits new freshmen and transfer students by planning and executing recruitment activities in assigned locations. Extensive travel within the United States is required. This position reviews applicant files and makes appropriate admissions decisions. Serves as the on-call person to meet with prospective students and families that walk into the office, and is the contact person for any escalations from the front-line service team as scheduled. Conducts information sessions presented to prospective students and their families on academics, campus life, and how to apply to George Mason University. Assists in various recruitment and marketing functions, including, but not limited to, coordinating college fairs, developing campus visit experiences, staffing events, assisting in writing and coordination of print, email, web-based, and social media communications and marketing for prospective students and other primary audiences. This position requires frequent evening and weekend work.

Responsibilities:

• Actively recruits new freshman and transfer students by conducting recruitment activities in assigned territories:
• Contacts and travels to schools or community colleges;
• Meets with prospective students and their families;
• Conducts presentations that highlight George Mason University;
• Schedules and conducts high school visits and college fairs;
• Manages university funds responsibly;
• Engages in appropriate follow-up activities with prospective students and applicants encountered during the recruitment cycle (both freshmen and transfers); and
• Remains up to date on all relevant information/policies about the institution.
• Reviews freshmen undergraduate applicant files and makes appropriate admissions decisions in the student database following established policies and procedures:
• Handles a caseload of approximately 3,000 freshmen applicant files;
• Periodically supports review of transfer, non-degree, and/or graduate applicants, as needed; and
• Serves as an active and committed member of the admissions committee.
• Participates in day-to-day operational activities and processes of the admissions office including, "Counselor of the Day (COD)," "Office of Transfer Services (OTS)," and "Informational Officer of the Day (IOD)";
• Conducts prospective student information sessions several times per month, or as assigned;
• Staffs and attends all admissions-sponsored events and assists with planning and logistics as assigned;
• Brainstorms and assists in coordination of all plans related to specific individual responsibilities detailed in the primary purpose of the position;
• Attends to and completes all tasks assigned in a timely and reasonable fashion;
• Builds and improves upon existing resources and processes related to assigned projects;
• Participates in marketing related activities in conjunction with the Office of Integrated Enrollment Marketing and the Office of Admissions, on an as-needed basis, or as assigned;
• Reviews, edits, and contributes content related to prospective and admitted undergraduate students;
• Provides Admissions-specific information and customer service;
• Performs other job-related duties as assigned; and
• Efficiently and conscientiously performs specific tasks as directed.

Required Qualifications:

• Bachelor's degree in related field, or any combination of education and experience equivalent to a bachelor's degree in related field;
• Demonstrated customer service experience;
• Effective written and verbal communication skills;
• Ability to speak effectively in front of large and small group situations;
• Demonstrated analytical skills;
• Proficient with technology and able to learn new systems;
• Ability to work effectively and respectfully with diverse populations;
• Ability to handle sensitive and/or confidential information and situations;
• Demonstrated ability to prioritize projects often working on multiple projects concurrently and adhering to tight deadlines;
• Ability to perform work with substantial attention to detail;
• Ability to work effectively as part of a fast-paced, collaborative team environment; and
• Must currently possess an appropriate, active, valid motor vehicle operator's license that meets all of GMU's requirements for operating state vehicles and equipment under Mason's Vehicle Use Policy 1411 The Office of Risk Management reserves the right to review the driver's licenses and Motor Vehicle Reports (MVRs) of all candidates selected with employment contingent upon a favorable review.

Preferred Qualifications:

• Previous experience working in an office setting;
• Experience in higher education with knowledge of the admissions process;
• Previous experience with Ellucian Banner software;
• Experience with Salesforce customer relationship management (CRM) software;
• Familiarity with Mason's physical campus and surrounding area;
• Familiarity with Mason's diverse population, admissions processes, campus offerings for students, and campus events; and
• Bilingual.

Instructions to Applicants:

For full consideration, applicants must apply for the Admissions Counselor at Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume.

Equal Opportunity Employer