Dental Insurance/Scheduling Coordinator

Job Description

Job Description

Job Title: Dental Insurance & Scheduling Coordinator

Pay Range: $20.00 $24.00 per hour

Job Type: Full-Time

Schedule: MondayFriday; some Saturdays required

Job Summary:
We are seeking an experienced and detail-oriented Dental Insurance & Scheduling Coordinator to join our dental practice. This position plays a key role in managing insurance processes and maintaining an efficient, well-organized patient schedule. Prior dental front office experience is required.

Key Responsibilities:

• Verify dental insurance eligibility, benefits, and limitations

• Submit, track, and follow up on insurance claims and pre-authorizations

• Clearly explain insurance benefits and estimated patient portions

• Schedule patients according to treatment plans and provider availability

• Optimize daily schedules to support efficient patient flow

• Confirm appointments and manage cancellations and reschedules

• Maintain accurate patient records in the practice management system

• Collaborate with clinical and administrative teams to ensure smooth operations

• Respond to patient billing and insurance inquiries professionally

Qualifications:

• Minimum of 2 years of dental front office experience required

• Strong working knowledge of dental insurance (PPO preferred)

• Experience with claims and pre-authorizations

• Knowledge of Dentrix Ascend is a plus

• Strong organizational and multitasking skills

• Excellent communication and customer service abilities

• Reliable, professional, and detail-oriented

What We Offer:

• Competitive hourly pay based on experience

• Stable, supportive team environment

• Opportunity for long-term growth within the practice

• Dental benefits and additional incentives (practice-specific)