Area Group Sales Manager

JOB SUMMARY

The Area Business Travel Sales Manager is accountable for proactively soliciting and handling sales opportunities for a 1500-room Hotel Cluster. Ensures business is turned over properly and on time to support proper service delivery. Conducts day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable the achievement of sales objectives. Achieves personal sales goals.

CORE WORK ACTIVITIES

BUILDING SUCCESSFUL RELATIONSHIPS THAT GENERATE SALES OPPORTUNITIES Proactively builds and strengthens relationships with existing and new customers to enable future bookings. Activities could include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within the community to strengthen and expand the customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete, and effective turnover to Event Management.

ENGAGING IN SALES ACTIVITIES

Researches and develops new leads for property business. Participates in sales calls with sales team members to acquire new business and/or close on business. Upsells each business opportunity to maximize revenue potential. Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence). USING KNOWLEDGE OF MARKET TRENDS AND TARGET CUSTOMER INFORMATION TO MAXIMIZE REVENUE Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand, etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues, and concerns, to offer better business solutions.

ADDITIONAL RESPONSIBILITIES

Executes brand’s Customer Service Standards and property’s Brand Standards. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.

PREFERRED CANDIDATE PROFILE

EDUCATION AND EXPERIENCE

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in sales and marketing or related professional area. 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year of experience in sales and marketing or related professional area. NOTE: For applicants working in NYC, the anticipated compensation range for the position is $85k per year. The salary offered to a successful candidate will depend on several factors, including but not limited to years of experience in the job, years of experience in the required industry, education, etc. Source: Hospitality Online #J-18808-Ljbffr Hotel Talent New York City