Call Center Lead & Mentor (Onsite, DC)
Real Estate Education Rocks
Real Estate Education Rocks in Washington seeks a Contact Center Lead to manage a team and handle complex customer inquiries. You will provide support to new agents, ensuring they are trained and knowledgeable in all topics. This role involves documentations of customer interactions and active participation in team collaboration to enhance efficiency and service delivery. Ideal candidates should possess strong communication skills and 3+ years of experience in customer operations within healthcare. #J-18808-Ljbffr
Vacancy posted 9 hours ago
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