Business Consultant - P&C Claims

Life Insurance Business Consultant

Job Title: Life Insurance Business Consultant

Owner – Life Insurance

Experience: 8–10 Years

Domain: Life Insurance

Job Description

Support business transformation and operational improvements across life insurance operations.

Key Responsibilities

Analyze life insurance processes including underwriting, policy administration, claims, and servicing

Conduct stakeholder workshops to gather business requirements and improvement opportunities

Document business requirements, process flows, and solution recommendations

Collaborate with business and technology teams to implement process or system improvements

Support digital transformation and operational efficiency initiatives

Required Skills

8–10 years Life Insurance domain experience

Knowledge of life insurance lifecycle including underwriting, policy servicing, and claims

Experience in requirement documentation (BRD/FRD) and process mapping

Strong analytical and stakeholder communication skills

Familiarity with Agile or Scrum delivery models

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to View email address on click.appcast.io for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Benefits medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.