HR & Staff Development Manager

Job Description

Job Description

HR & Staff Development ManagerNexus Neurorecovery Center – San Antonio

At Nexus Neurorecovery Center – San Antonio, we are committed to transforming lives through compassionate, trauma-informed, and specialized behavioral healthcare. Our San Antonio campus is a female adolescent residential treatment center dedicated to supporting teens with complex behavioral, emotional, psychiatric, and developmental needs in a safe, structured, and therapeutic environment.

We are seeking a passionate and experienced HR & Staff Development Manager to lead human resources operations and workforce development initiatives for our San Antonio facility. This role plays a critical part in building a highly engaged, well-trained, and mission-driven team dedicated to improving the lives of adolescent patients and their families.

Position Summary

The HR & Staff Development Manager provides strategic and operational leadership for all human resources functions and workforce development initiatives within the facility. This role ensures regulatory compliance, supports staff engagement and retention, and leads the design, implementation, and sustainment of training and competency programs. The Manager partners with facility leadership to align workforce strategy, staff performance, and organizational culture, ensuring a competent, stable, and high-performing workforce.

Essential ResponsibilitiesHuman Resources & Workforce Operations

• Lead full-cycle recruitment including sourcing, interview coordination, selection, and onboarding
• Ensure onboarding processes support regulatory compliance and staff readiness for independent practice
• Maintain accurate and audit-ready personnel records, licensure, and employment documentation
• Serve as a resource for leaders and employees regarding HR policies, workforce processes, and employee relations matters
• Coordinate HR operations with corporate departments to ensure alignment with organizational standards
• Support employee engagement, retention, and workforce planning initiatives

Staff Development & Training

• Oversee all staff development programs, including onboarding, annual mandatory education, and ongoing training
• Manage Learning Management System (LMS) tracking, reporting, and compliance monitoring
• Develop competency-based education programs aligned with:
  • Behavioral management and de-escalation
  • Trauma-informed care
  • Safety and incident response
  • Regulatory and accreditation requirements
• Partner with leadership to identify training needs through audits, incident trends, and performance improvement initiatives
• Support leadership development and succession planning programs

Compliance & Quality

• Ensure compliance with employment laws, labor regulations, HIPAA, and healthcare regulatory requirements
• Oversee personnel file audits, credential tracking, background checks, and performance evaluation compliance
• Support survey readiness and workforce compliance standards
• Promote a culture of safety, accountability, and continuous improvement
• Ensure staff training supports safe therapeutic interactions with adolescent behavioral health patients

Workforce Analytics & Performance

• Monitor workforce metrics including turnover, vacancies, training compliance, and engagement trends
• Implement data-driven strategies to improve retention, onboarding efficiency, and staff performance
• Collaborate with facility leadership to align staffing models with operational and financial goals

Culture & Patient Experience

• Promote a workforce culture focused on compassionate, trauma-informed, and patient-centered care
• Reinforce organizational values and expectations for respectful, ethical, and therapeutic interactions
• Support a safe, structured, and healing residential environment for adolescent patients

QualificationsEducation

• Bachelor’s degree in Human Resources, Healthcare Administration, Business Administration, or related field required
• Master’s degree preferred

ExperienceRequired

• 3–5 years of experience in human resources, workforce development, or staff training
• Experience with onboarding, employee relations, and performance management
• Experience managing training programs, competency validation, and compliance tracking

Preferred

• Experience in behavioral health, residential treatment, adolescent healthcare, or psychiatric settings
• Experience working in multidisciplinary or high-acuity environments

Skills & Competencies

• Strong knowledge of HR practices, employment law, and regulatory compliance
• Advanced competency in workforce development and training programs
• Strong communication, organizational, and conflict resolution skills
• Experience with HRIS systems, LMS platforms, and Microsoft Office Suite
• Ability to maintain confidentiality and professionalism
• Strong problem-solving and leadership abilities

Licensure & Certifications

• BLS certification from the American Heart Association or American Red Cross required
• De-escalation training required within 30 days of hire
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred
• Behavioral health or healthcare compliance certifications preferred

Why Join Nexus Neurorecovery Center – San Antonio?

• Meaningful work supporting adolescent behavioral health patients
• Collaborative and mission-driven leadership team
• Opportunity to shape workforce culture and staff development programs
• Competitive compensation and benefits package
• Career advancement opportunities within a growing healthcare organization