FOH Supervisor

Berry Fresh Cafe #4 - Palm Beach Gardens Berry Fresh Café, a Breakfast/Lunch Concept. We serve fresh, chef inspired made from scratch food in a friendly upbeat atmosphere. FOH Shift Supervisor Position Summary: Berry Fresh FOH Shift Supervisors work directly with the Front of House staff to manage and supervise daily shift operations at Berry Fresh Café. They promote, work, and act in a manner to consistently deliver a GREAT experience to our guests. Responsibilities Ensure positive guest service in all areas – respond to complaints and take appropriate actions to turn dissatisfied guests into return guests. Complete all opening and closing duties. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Communicate with Management keeping all parties promptly informed of issues. Assist Front of House staff when needed (expedite or run food, bus tables, seat customers, answer phones, make reservations). Ensure all FOH equipment is functioning and maintained as needed. Under the supervision of the Service Manager, assist in handling day-to-day employment issues (tardiness, staffing, disputes, discipline, etc.). Work with the Service Manager to conduct training and development of employees through orientations, performance evaluations, and recognition. Conduct pre‑shift meetings; plan and execute staff meetings as approved by the Service Manager. Follow cash control/security procedures. Ensure quality standards for food and beverage service; enforce health, safety, and sanitation standards in Front of House. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Complete accident reports promptly in the event that a guest or employee is injured. Qualifications 2 or more years in the restaurant industry. Ability to use restaurant technology: point of sale, scheduling, etc. Ability to train, guide and lead staff. Ability to work flexible hours. Organized, capable of multi‑tasking with attention to detail, time management. Strong analytical and problem solving skills. Be able to work in a standing position for long periods of time. Be able to reach, bend, stoop, and frequently lift up to 50 pounds. Valid driver’s license with reliable transportation. Benefits Highly competitive pay, meal benefits, growth opportunities. Health benefits available. Fun and rewarding place to work. Great hours. We close at 3 every day. #J-18808-Ljbffr The Root Restaurant & Bar